Customer reviews from ASUS.com
ASUS - Zenbook 14 OLED UM3402 14" Laptop - AMD Ryzen 7 - Memory - 512 GB SSD - Jade Black
Average customer rating
4.8
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
114
4 Stars
15
3 Stars
4
2 Stars
0
1 Star
0
98%of customers recommend this product.
(
65 out of
66)
Customer Reviews for ASUS - Zenbook 14 OLED UM3402 14" Laptop - AMD Ryzen 7 - Memory - 512 GB SSD - Jade Black
Customer Rating
5
Awesome features, great slim build
on October 8, 2024
Posted by: Adrihan360
from Santa Maria, CA
I bought this for college and it is amazing, could handle everything i threw at it and its very small and compact considering i had to do some walking around campus
Written by a customer while visiting ASUS.com
Customer Rating
5
Best value for money laptop
on October 26, 2024
Posted by: batmihay90
from New York, NY
Everything runs smooth so far, can open million Chrome tabs without slowdowns
Written by a customer while visiting ASUS.com
Customer Rating
5
Good features
on December 1, 2024
Posted by: Tommyd12345
from Connecticut
I bought this recently and I love how quick it is. Big upgrade from my last laptop from ASUS. OLED screen looks great!
Written by a customer while visiting ASUS.com
Customer Rating
3
OLED 14 zenbook
on December 5, 2024
Posted by: Belcandude
from 44241
[This review was collected as part of a promotion.] Well made . Gets warm and the numbers pad is real sensitive
Response from ASUS.comBy CLM, December 7, 2024
Dear Belcandude,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2409041303-0004) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2409041303-0004) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Written by a customer while visiting ASUS.com
Customer Rating
5
Great Features
on December 10, 2024
Posted by: my laptop 2
from Savanah, Georgia
have had 4 days and have not been able to use much
Written by a customer while visiting ASUS.com
Customer Rating
5
The Asus ZenBook is a truly exceptional laptop
on December 15, 2024
Posted by: Anonymous
from Bangladesh
In conclusion, the Asus ZenBook Q425MA is a fantastic all-around laptop that combines portability, power, and aesthetics. Whether you're a professional, student, or casual user, it's a great choice for anyone looking for a reliable and stylish device.
Written by a customer while visiting ASUS.com
Customer Rating
5
Awesome
on December 17, 2024
Posted by: Haysack202
from LA
Cool device AWESOME AWESOME AWESOME AWESOME GIVE ME 90 DAYS WARRENTY PLS
Next time add foldable charger prongs
Written by a customer while visiting ASUS.com
Customer Rating
5
Everything about this computer is great!
on December 29, 2024
Posted by: Daddyalways
from La habra
I bought this computer, because it looked a high quality product. Compared to apple products, I strongly believe that this computer is such a better device in terms of quality and price.
Written by a customer while visiting ASUS.com