Customer reviews from cafeappliances.com
Caf - ENERGY STAR 36" Built-In Touch Control Electric Induction Cooktop - Stainless Steel
Average customer rating
4.1
(68 Reviews)
Rating breakdown 68 reviews
5 Stars
42
4 Stars
6
3 Stars
8
2 Stars
6
1 Star
6
77%of customers recommend this product.
(
36 out of
47)
Customer Reviews for Caf - ENERGY STAR 36" Built-In Touch Control Electric Induction Cooktop - Stainless Steel
Customer Rating
1
Terrible/Expensive
on February 13, 2026
Posted by: wghmann
This cooktop takes 20 minutes to bring water to a slow boil using induction compatible cookware. This cooktop will not rapid boil water using my induction compatible cookware. So disappointed
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 16, 2026
We would like to assist you with this cooktop and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good so far
on February 20, 2026
Posted by: Hopiewh71
from Syracuse, NY
The cooktop looks really nice, though there were blemishes and discoloration in the surface in the display areas right out of the box. The controls are easy to use. Overall so far it has worked well and we are happy with all of our new Cafe appliances
Written by a customer while visiting cafeappliances.com
Customer Rating
3
New model not as good as the old one
on February 22, 2026
Posted by: gilpic
We replaced our old Cafe induction cooktop, whose surface was broken, with a new one, and the new one is less satisfying than the old one. the zones are still well positioned and dimensioned, however the heating speed is definitely not as fast, and the controls are a bit finicky to finely tune the heat level.
Response from cafeappliances.comBy Julia, Cafe, February 23, 2026
We appreciate the feedback on the controls and heating speed of this cooktop. We will be sure to share your thoughts with our product teams.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
App is terrible
on March 7, 2026
Posted by: Larry I
The app for this appliance is terrible. When the QR code on the appliance is scanned to get the user manual, you need to download the app. That was easy and was able to connect to the stove top. When I went to the support tab and to manuals. It ask for the model number… for an appliance it is connected to and can control.. it should know this. When the appliance model is typed in exactly as it is on the registration card, it says no such model found. I was able to get the manual of the internet but a very frustrating start.
Response from cafeappliances.comBy Joyce, Cafe_Appliances, March 9, 2026
We appreciate your feedback and will be sharing this with our team. Please let us know if you need anything in the future. We'd like to share our QR code guide and resources that may help.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17723
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17723
Written by a customer while visiting cafeappliances.com