Customer reviews from cafeappliances.com
Caf - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Easy Clean Surface - Stainless Steel
Average customer rating
4.1
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
46
4 Stars
6
3 Stars
8
2 Stars
6
1 Star
6
78%of customers recommend this product.
(
38 out of
49)
Customer Reviews for Caf - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Easy Clean Surface - Stainless Steel
Customer Rating
3
50/50
on September 19, 2023
Posted by: Sam12
from MD
Product looks nice and cooks fine. The Wi-Fi function is not the best and sometimes the buttons don’t respond as well as they should. Also wish the top cooled down faster, the whole. Purpose was to have a cooler surface after cooking than a traditional cooktop.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, September 20, 2023
Hello! We appreciate your review. We are so happy to hear that your new cooktop is cooking as designed. This is such a beautiful model with many great cooking features that we're happy to hear you're enjoying. However, we are so sorry to hear that your WiFi feature is not up to standard and the buttons as not as responsive as they should be.
We strongly encourage you to call the GE Appliances Connected Home Support Line for further assistance. They can be reached at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
Thank you for choosing Cafe Appliances for your home. If any additional assistance is needed, please feel free to connect back with us. - Adrian@Cafe
We strongly encourage you to call the GE Appliances Connected Home Support Line for further assistance. They can be reached at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com.
Thank you for choosing Cafe Appliances for your home. If any additional assistance is needed, please feel free to connect back with us. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
LOVE LOVE LOVE
on September 13, 2023
Posted by: JatSand
Love love love. Everything seems to work great. Have been using for about 2 months. We have all the correct pots and pans but occasionally 1 or 2 of the pots will not work on the burner I would like it to but once we move it to another burner all is good. Seems to clean nicely. Love the fact that there was a choice other than all black.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I am a convert from gas to induction
on September 12, 2023
Posted by: CEME
I cannot get over how fast this works. Easy to use and easy to clean. Sleek and good looking.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
The minimum size requirements are not accurate
on August 13, 2023
Posted by: Hzniazi
from Virginia
When it works, it's better than an electric stove. But that's an IF. Most of the time it takes us to cook is spent trying to get the cooktop to recognize our magnetic cookware despite their magnetic diameter meeting the size requirements listed in the user manual of the cooktop. Sometimes they're detected, most times they aren't.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, August 15, 2023
Hi,
We appreciate your review for this cooktop. Your comments on the cookware requirements are important to us as we always want to provide accurate information for our Cafe family. Feel free to call us at 1-800-692-6630 with any questions or concerns. One of our agents will be happy to assist you.
Take care.
-Sylvia@Cafe
We appreciate your review for this cooktop. Your comments on the cookware requirements are important to us as we always want to provide accurate information for our Cafe family. Feel free to call us at 1-800-692-6630 with any questions or concerns. One of our agents will be happy to assist you.
Take care.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fantastic
on August 7, 2023
Posted by: Pamsd
from Oregon
Performs as I expected. Easy to adjust temperature and no scorching the food as I did with my gas cook top.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, August 11, 2023
Hello there! Thank you for taking the time to provide us with your feedback. We are ecstatic to hear that you are loving your new cooktop and its ability to control the temperature settings. This is such a beautiful model with many great cookingfeatures that we are happy to hear you're enjoying. We are honored to have you as a part of the Cafe Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
High end feel with above average power and control
on July 12, 2023
Posted by: DonM
from Denver
We got the silver/grey version to contrast with our dark granite and it looks fabulous. The 36 inch version with the giant center pot boiler is amazing. We tested it multiple times and it will get a large pasta pot filled with water to a roiling boil in 3 minutes. With the right convection designed pans, this cooksurface is really nice to cook on. Want to gently heat a cream or butter sauce, get the bluetooth saucepan or fry pan for really precise temperature cooking. Easy to clean and looks like it is off a Star Trek movie set. Superior to any other convection cooktops I have used!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Doesn’t heat (or cool) as fast as I had hoped
on July 3, 2023
Posted by: Shells Kitchen
from Ohio
Cooktop looks great! It heats a small sauce pot quickly, but attempting to bring a large pot to a boil took way longer than I expected. Also, I thought the burners would be cooler faster, but they also take awhile. This is my first induction, so maybe my expectations were simply too high.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this stove top
on May 25, 2023
Posted by: AnnaK
from Longmont CO
Easy to use, superfast and responsive to the settings, using a silicone pad under my 50 year old cast iron skillets to protect the surface, works great!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com