Customer reviews from cafeappliances.com
Caf - 36" Electric Built In Cooktop, Customizable - Stainless Steel
Average customer rating
4.3
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
39
4 Stars
4
3 Stars
6
2 Stars
3
1 Star
3
80%of customers recommend this product.
(
33 out of
41)
Customer Reviews for Caf - 36" Electric Built In Cooktop, Customizable - Stainless Steel
Customer Rating
4
So Sleek
on February 8, 2025
Posted by: Nancy R
from CA
Still getting familiar with my new induction stovetop but so far I like everything about it. Getting familiar with the touch controls has been a bit of a challenge. I have 20/20 vision but the on/off buttons are a little hard to read. The design is beautiful and the stove top is easy to clean,
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful & so many options for size pots/pan conf
on March 5, 2025
Posted by: Tammyp of SC
It's beautiful and I cannot wait to cook on it! It has so many options on sizing of cookware with the zones
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love induction…we would never go back to gas
on May 12, 2025
Posted by: Induction convert
Two years ago, my wife and I purchased a 75-year-old home, which we completely renovated. When I discovered that our public utility did not supply natural gas to the property, I was initially very disappointed. I’m considered an above-average cook and had cooked with natural gas for over 30 years. Fortunately, a friend in the appliance business introduced me to induction cooking and encouraged me to give it a try. I haven’t looked back since — I would never return to gas.
Induction cooking offers several clear advantages. It’s an impressive technology — highly responsive, automatically shuts off when there’s no pan on the burner, and the sleek glass cooktop is incredibly easy to clean. Unlike gas, it doesn’t fill the kitchen with ambient heat, which we especially appreciate here in Florida’s warm climate.
The temperature control is instant, thanks to the electromagnetic system — a major improvement over the slow response time of older electric models. While the glass surface does get hot during use, it cools down much faster than traditional electric glass cooktops which seem to stay hot forever.
Another bonus: the induction cooktop’s slim power unit allowed us to fully utilize the 36-inch utensil drawer in the cabinet directly beneath it, maximizing our kitchen storage.
We chose Café appliances for their aesthetics and cutting-edge features, and we couldn’t be happier with our induction cooktop, electric wall oven, and refrigerator.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Avoid it.
on May 13, 2025
Posted by: Bad Purchase
Discoloured from the bottom up, not on the surface. This was three months after installation. Warranty was refused saying I used the wrong cookware, which I think is just a standard answer for all complaints about induction. The never asked about my cookware, and my understanding is it won't turn on with the wrong cookware. I'm using cookware that I have used on a previous induction range I owned made by Jenair with no problems. It was black hopwever. They sent me a page from the manual about what kind of cookware to use. It explained nothing about how puting the wrong cookware on it will cause it to discolour.
Response from cafeappliances.comBy Adrian, GE_Appliances, May 15, 2025
We are more than happy to provide guidance with the cookware for induction cooktops. The best way to determine whether a pan will work is with a magnet. If the magnet sticks to the bottom, the cookware will work on an induction cooktop. However, painted or enamel bottom cookware is not recommended. If the enamel coating is on the bottom of the pan, it may fuse to the glass during cooking and lead to glass chipping or the discoloration of the cooktop.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
easy to use
on May 19, 2025
Posted by: enzo
from FL
cooks much better, more even cook and overall control than any electric range
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Disappointed
on May 20, 2025
Posted by: amyss
Honestly, I wish I loved this cooktop, but after nearly a year of owning/using it, I'm starting to look for another option. The heating controls are NOT sensitive at all. They barely respond when I touch them. When they do finally respond, it automatically makes it either the hottest setting there is or the lowest and I have to manually hit the button a bunch to move it to the correct temp. Disappointed is an understatement!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, May 22, 2025
We'd like to help out with the controls being unresponsive. We recommend trying an electronic reset. This can be done by removing the power cord for 2-3 minutes, then plugging it back in. You can also perform this at the breaker for the same amount of time.
If you are still experiencing issues with the controls, we recommend getting in touch with our Bodewell team to help schedule a technician. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
If you are still experiencing issues with the controls, we recommend getting in touch with our Bodewell team to help schedule a technician. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Likes and Dislikes
on June 2, 2025
Posted by: sid1138
Let's start with the likes. I like the burner placement and I love how well the system cooks. Induction works quickly and efficiently. The surface cleans easily and the low surface temperature of inductance (its temperature is about the same as the pan its heating) eliminates burnt-on food.
Next my neutral item - the controls. The capacitive touch controls are finicky. They sometimes don't work if you have things like flour or gloves on your hand. If a pan is touching the control area then that area may not respond to touches or it might respond to the pan. If I wipe the area with a towel or sponge while cooking, the controls will change. I like the control design, I dislike its sensitivity. Also, I would like the control lock to work when cooking, so the setting doesn't change.
Finally, my serious dislike I loath the fact that I need to connect my stove to the internet to unlock some features. I have no idea what security the little computer has, but I can see a security risk by having my stove connected to the internet. Also, I don't like the idea that my cooking habits are bouncing around the internet. Maybe if there was a one-time way to download recipes, I could accept that. But to have to log into my stove is ridiculous. Note, I have developed everything from small medical devices to globe-spanning telecom networks and defense systems. I KNOW the security risks of an open internet port and those risks to the rest of my computer infrastructure should not be there because of a stove.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian, GE_Appliances, June 6, 2025
We are happy to hear that you are enjoying some of the elements of this cooktop such as quick response time and the burner layout. In regard to the control lock feature, this can only be used when the cooktop is not in use to ensure no buttons are accidentally pressed or the unit is not accidentally turned on. We understand wanting to access cooking features that are beyond the standard, however, this does require the cooktop to be paired with our SmartHQ app (WiFi enabled). Our team works diligently to keep security risks very limited while providing some of the most innovative cooking features on our SmartHQ app.
Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting cafeappliances.com