Customer reviews from cafeappliances.com
Caf - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Easy Clean Surface - Stainless Steel
Average customer rating
4.1
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
45
4 Stars
6
3 Stars
8
2 Stars
6
1 Star
6
78%of customers recommend this product.
(
38 out of
49)
Customer Reviews for Caf - 36 in. Wide 5 Element ENERGY STAR Built-In Touch Control Electric Induction Cooktop with Easy Clean Surface - Stainless Steel
Customer Rating
5
Induction is Amazing.
on January 19, 2025
Posted by: AimeeH
from Yakima, WA
We love this induction stovetop and I'm so glad we got the 36" over the 30". My roommate is a professional chef and he loves it. It heats up incredibly fast and cooks evenly.. When I boil water, the bubbles come up evenly, like perfect glass marbles. It's incredible!
Make sure you have enough electricity. We got the GE washer/dryer which plugs into a normal outlet, so we were able to divert that higher line to the kitchen to accommodate the induction AND the double wall oven.
Make sure you have enough electricity. We got the GE washer/dryer which plugs into a normal outlet, so we were able to divert that higher line to the kitchen to accommodate the induction AND the double wall oven.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Griddles DO NOT work as intended with sync option
on January 8, 2025
Posted by: Moraley
from Minnetonka, MN
I love how quickly it heats up and the ease of cleaning. However, I am very disappointed in the sync option for a griddle. The two burners can be synced with temperature but they do not heat evenly across a griddle. You end up with two hot spots the size of the burners and the rest of the griddle isn’t hot enough to cook the food. We are left to use the larger center burner with a circle skillet but even that can’t be big enough for the use we want. So much for making lots of pancakes or grilled cheese at one time for the family :(
Also, the touch controls are very sensitive and if you have the tiniest bit of residue or moisture on your fingers or on the surface you have to clean and dry both before you can control the temperature.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Café_Appliances, January 21, 2025
We'd like to assist you with your cooktop. We recommend referring to the article below for troubleshooting on the induction burners:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34462
If you try all of these things and the burners are still not working properly, you can schedule service online by visiting us at cafeappliances.com/service.
Your comment regarding the touch controls is important to us and will be considered by our product design team for review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34462
If you try all of these things and the burners are still not working properly, you can schedule service online by visiting us at cafeappliances.com/service.
Your comment regarding the touch controls is important to us and will be considered by our product design team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Garbage. Elements stopped working after one week.
on December 26, 2024
Posted by: steve37
from Worcester, MA
Absolutely trash. Owned the slide in range for a year and used a new purchased stainless steel set with it. Absolutely no issues. Moved and purchased the cooktop for our new home. Worked fine for 1 week, then one morning it just decided it would not longer recognize when a pan was on the element and it stopped heating.
Called support, no way to reset it no troubleshooting immediately had to schedule service. Currently sitting on hold waiting.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 10, 2025
We are sorry to hear about the element going out. We're glad you got in touch with our service team. We're confident that they will be able to get this resolved. If you need to change or update anything about your appointment. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks great
on December 20, 2024
Posted by: Jonesie
from Runnells, Iowa
I haven’t been able to use it on a Constancy
It has been repaired by a GE repair man. Still didn’t work well.
This appliance was just put in but not connected due to the wiring. I like it when I can get a burner to stay on.
It has been repaired by a GE repair man. Still didn’t work well.
This appliance was just put in but not connected due to the wiring. I like it when I can get a burner to stay on.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce, GE_Appliances, January 8, 2025
We are sorry to hear you've had these issues with your new cooktop. It is our hope the unit has been installed for you now and the issues you've had have been corrected. Please know that it is essential to have the proper cookware for use with an Induction cooking appliance. In order to create the magnetic field and heat the cookware, the bottom of the cookware must have some iron content. This is why it is so important to have the proper cookware. The best way to determine whether a pan will work is with a magnet. If the magnet sticks to the bottom, the cookware will work on an Induction Cooktop. Please take a look at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16895&_ga=2.106523331.1789661637.1736185478-566820585.1689110488&_gac=1.207880742.1732733741.EAIaIQobChMI6MTf85f9iQMV10L_AR1Qzi0WEAAYASAAEgIoufD_BwE
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Ms
on December 9, 2024
Posted by: Jere
from Atlanta, GA
Getting use to switched from radiant to induction. Not sure if the lock all burner work properly
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on November 6, 2024
Posted by: Bgcc
from MD
The cooktop looks elegant and is efficient. I like the border strips
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great product
on November 3, 2024
Posted by: Stove top
from Oklahoma
I love this stove top. It heats quickly but doesn’t burn little hands when they touch it.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fantastic Cooktop!
on August 13, 2024
Posted by: astonger
from Bloomington, IN
I love this cooktop! It’s easy to use, quick to heat up, and cooks food uniformly!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com