Customer reviews from cafeappliances.com
Caf - ENERGY STAR 36" Built-In Touch Control Electric Induction Cooktop - Stainless Steel
Average customer rating
4.2
(60 Reviews)
Rating breakdown 60 reviews
5 Stars
41
4 Stars
4
3 Stars
7
2 Stars
4
1 Star
4
81%of customers recommend this product.
(
35 out of
43)
Customer Reviews for Caf - ENERGY STAR 36" Built-In Touch Control Electric Induction Cooktop - Stainless Steel
Customer Rating
1
Avoid it.
on May 13, 2025
Posted by: Bad Purchase
Discoloured from the bottom up, not on the surface. This was three months after installation. Warranty was refused saying I used the wrong cookware, which I think is just a standard answer for all complaints about induction. The never asked about my cookware, and my understanding is it won't turn on with the wrong cookware. I'm using cookware that I have used on a previous induction range I owned made by Jenair with no problems. It was black hopwever. They sent me a page from the manual about what kind of cookware to use. It explained nothing about how puting the wrong cookware on it will cause it to discolour.
Response from cafeappliances.comBy Adrian, GE_Appliances, May 15, 2025
We are more than happy to provide guidance with the cookware for induction cooktops. The best way to determine whether a pan will work is with a magnet. If the magnet sticks to the bottom, the cookware will work on an induction cooktop. However, painted or enamel bottom cookware is not recommended. If the enamel coating is on the bottom of the pan, it may fuse to the glass during cooking and lead to glass chipping or the discoloration of the cooktop.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
easy to use
on May 19, 2025
Posted by: enzo
from FL
cooks much better, more even cook and overall control than any electric range
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sleek, stylish, sophisticated
on August 10, 2025
Posted by: MidwestDogMom
I’ve had the cooktop for several weeks now. The surface is gorgeous, smooth, and a snap to clean. The controls are easy to use and provide precise temperature control. The heat is very quick so be prepared before you start cooking (assemble ingredients ahead!).
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Clean Way to Cook
on January 5, 2024
Posted by: BSLot26
from Manassas, VA
It is a nice and large stove where you can fit many pots and pans. However, the downfall is that you need pots and pans that are induction capable. Otherwise, it is a pain in the butt. I have only used gas stoves and so this is new but a much easier way to cook and clean.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, January 18, 2024
Hi - Thank you for having purchased this gorgeous Café cooktop. The proper cookware to use on your induction cooktop should have a flat bottom and is magnetic. To test your existing cookware, check to see if a magnet will stick to the bottom of the pot or pan. If it does, it will work. For more information, please see pages 15-16 of the owner's manual -- https://products-salsify.geappliances.com/image/upload/s--MSoP7w4a--/ypp2ldu3ipi7ucj7lsfy.pdf -- We do hope this is helpful. All our best! Vikki@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
It’s ok…
on January 5, 2024
Posted by: Bradley Square Lot26
from Manassas, VA
This is my first time using an induction stove. I have only used gas stoves. The only pain in the butt is that you need to find induction working pots and pans, which I’m still looking for. And that’s why I haven’t tried all the features. It does seem to heat things up quickly and easy to clean up. And it also looks fancy. Practical wise, need to break in more.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki, Cafe_Appliances, January 18, 2024
Hi - Thank you for having purchased this stunning Café cooktop. The proper cookware to use on your induction cooktop should have a flat bottom and be made of a magnetic material. To test your cookware, see if a magnet will stick to the bottom of the pot or pan. If it will, it is compatible. For more information, please see pages 15-16 of the owner's manual -- https://products-salsify.geappliances.com/image/upload/s--MSoP7w4a--/ypp2ldu3ipi7ucj7lsfy.pdf -- We do hope this is helpful. All our best! Vikki@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks great
on December 20, 2024
Posted by: Jonesie
from Runnells, Iowa
I haven’t been able to use it on a Constancy
It has been repaired by a GE repair man. Still didn’t work well.
This appliance was just put in but not connected due to the wiring. I like it when I can get a burner to stay on.
It has been repaired by a GE repair man. Still didn’t work well.
This appliance was just put in but not connected due to the wiring. I like it when I can get a burner to stay on.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Joyce, GE_Appliances, January 8, 2025
We are sorry to hear you've had these issues with your new cooktop. It is our hope the unit has been installed for you now and the issues you've had have been corrected. Please know that it is essential to have the proper cookware for use with an Induction cooking appliance. In order to create the magnetic field and heat the cookware, the bottom of the cookware must have some iron content. This is why it is so important to have the proper cookware. The best way to determine whether a pan will work is with a magnet. If the magnet sticks to the bottom, the cookware will work on an Induction Cooktop. Please take a look at the following link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16895&_ga=2.106523331.1789661637.1736185478-566820585.1689110488&_gac=1.207880742.1732733741.EAIaIQobChMI6MTf85f9iQMV10L_AR1Qzi0WEAAYASAAEgIoufD_BwE
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Garbage. Elements stopped working after one week.
on December 26, 2024
Posted by: steve37
from Worcester, MA
Absolutely trash. Owned the slide in range for a year and used a new purchased stainless steel set with it. Absolutely no issues. Moved and purchased the cooktop for our new home. Worked fine for 1 week, then one morning it just decided it would not longer recognize when a pan was on the element and it stopped heating.
Called support, no way to reset it no troubleshooting immediately had to schedule service. Currently sitting on hold waiting.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 10, 2025
We are sorry to hear about the element going out. We're glad you got in touch with our service team. We're confident that they will be able to get this resolved. If you need to change or update anything about your appointment. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
5
IF YOU COOK THIS IS THE RANGE FOR YOU!
on January 19, 2023
Posted by: TONY K
from OMAHA NE
GREAT CONTROL OF HEAT! VERY EASY TO CLEAN! AND A SAFE UNIT TO HAVE AROUND KIDS! NO WAST OF HEAT TRANSFER. BUY THIS UNIT.
THINK YOU WILL LIKE IT. TONY K OMAHA NE
THINK YOU WILL LIKE IT. TONY K OMAHA NE
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com