Customer reviews from cafeappliances.com
Café - 30" Electric Built In Cooktop, Customizable - Stainless Steel
Average customer rating
4.3
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
29
4 Stars
5
3 Stars
2
2 Stars
4
1 Star
2
79%of customers recommend this product.
(
22 out of
28)
Customer Reviews for Café - 30" Electric Built In Cooktop, Customizable - Stainless Steel
Customer Rating
1
Stopped Working
on June 15, 2023
Posted by: MMac
from Eagle, ID
Right now, I'd have to rate it as poor because it stopped working after a few weeks. I am still waiting to receive a repair part so the warranty service person can fix it. Before it stopped working, I was impressed with the speed and precision of cooking so I'm hoping it turns my opinion around once it's fixed.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy MichaelBatCafe, CafeAppliances, June 16, 2023
Hello,
We’re happy that you’ve been impressed with the power and precision of your new cooktop, but we’re so sorry to hear that it stopped working so suddenly. We know it’s important that an appliance works reliably. We’re glad to see that you’ve taken advantage of your warranty and that one of our qualified technicians is working to get this fixed; we’re confident that this will be resolved and that you’ll get many years of excellent use from your cooktop. Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@Café
We’re happy that you’ve been impressed with the power and precision of your new cooktop, but we’re so sorry to hear that it stopped working so suddenly. We know it’s important that an appliance works reliably. We’re glad to see that you’ve taken advantage of your warranty and that one of our qualified technicians is working to get this fixed; we’re confident that this will be resolved and that you’ll get many years of excellent use from your cooktop. Thank you for taking the time to leave us your review and please know we’re here should you need further assistance. -MichaelB@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Glad I took the plunge to get induction!
on June 24, 2023
Posted by: Linda8888
from Tucson, AZ
Having never heard about induction cooktops, I was skeptical when I saw one on display. After a demonstration in store, I HAD to have one. I’ve been cooking for over 60 years on all types of stoves, and all kinds of recipes (canning, frying, sauté, pasta, soups, grilled cheese!)
After cooking on induction for 3 months I’m loving it. It is close to cooking with gas (love the instant heat adjustment). Clean and sleek looking as ceramic tops, but
not scratching. Spills wipe easily, surfaces stay cool, clean up a breeze. Try it!
Recommend Greenpan cookware ..
After cooking on induction for 3 months I’m loving it. It is close to cooking with gas (love the instant heat adjustment). Clean and sleek looking as ceramic tops, but
not scratching. Spills wipe easily, surfaces stay cool, clean up a breeze. Try it!
Recommend Greenpan cookware ..
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sleek looking addition to our island
on June 26, 2023
Posted by: EAMS
Very intuitive to use and easy to keep clean. We added a telescoping downdraft so we can have this in our island.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So far so good
on July 10, 2023
Posted by: Beauty
from Bay Area California
Beautiful seamless looking cooktop. I love the Wi-Fi features. I get a notification when my cooktop is on. Hit that very quickly.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very nice and efficient
on July 25, 2023
Posted by: Nick T
from Port charlotte Fl.
I love the color and it's great. Works as expected.. I just wish the app connection actually had usable features.
I would recommend this to a friend!
Response from cafeappliances.comBy Devin@Cafe, GE_Appliances, August 4, 2023
Good afternoon,
Thank you for taking the time to leave a review on your Café Appliances built-in induction cooktop. We are pleased to hear that the unit is efficient and that you are enjoying the design and performance it has to offer. However, we are sorry to hear that you are disappointed in the usable features in the app.
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for trusting Café Appliances for your kitchen!
-Devin@Café
Thank you for taking the time to leave a review on your Café Appliances built-in induction cooktop. We are pleased to hear that the unit is efficient and that you are enjoying the design and performance it has to offer. However, we are sorry to hear that you are disappointed in the usable features in the app.
Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience an appliance has to offer.
Thank you for your review, and for trusting Café Appliances for your kitchen!
-Devin@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
nice new color and fancy cooktop
on August 14, 2023
Posted by: colleens new cooktop
from largo Fl
Love how fast it heats up, looks nice and great color matches new island top
Written by a customer while visiting cafeappliances.com
Customer Rating
2
pretty
on September 5, 2023
Posted by: KL66
Pretty and fancy... Heats super fast. Expensive that you have to buy all new cookware. Top left burner controls, the up arrow doesn't work and I've had it for less than 3 months. It stopped working the other day in the middle of cooking something. I had to restart it multiple times. It also buzzes loud once in awhile - considerably louder than normal.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, September 6, 2023
Hi there! Thank you for providing us with your valuable feedback. We are elated to hear you are enjoying your beautiful new cooktop and its quick response time. However, we are so sorry that you had to reset the cooktop multiple times while cooking. This is not normal operation, and we encourage you to schedule an in-warranty service appointment with one of our certified technicians to get this issue properly diagnosed and resolved.
You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the Cafe Appliances family, and we hope you enjoy your new cooktop for many years to come. Happy cooking! - Adrian@Cafe
You can schedule an appointment with a Cafe Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We are honored to have you as a part of the Cafe Appliances family, and we hope you enjoy your new cooktop for many years to come. Happy cooking! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fast cooking
on October 13, 2023
Posted by: Dlb46
I’ve always had a gas range. But I’m quite impressed with the induction range. Everything cooks so quickly.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, October 19, 2023
Hello, thank you for your review and feedback. We’re so happy to hear that you have been enjoying your new cooktop and how quickly it is able to heat your cookware. If you have any questions regarding your unit, please feel free to contact us any time as we're always happy to help.
-Charlie@Cafe
-Charlie@Cafe
Written by a customer while visiting cafeappliances.com