Customer reviews from cafeappliances.com
Caf - 30" Electric Built In Cooktop, Customizable - Black
Average customer rating
4.1
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
8
4 Stars
3
3 Stars
2
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for Caf - 30" Electric Built In Cooktop, Customizable - Black
Customer Rating
4
Gap between glass and counter top.
on December 13, 2023
Posted by: Anonymous
from Miami, Fl.
Our only issue with this appliance is that by design, the frame supports the smooth top to the counter. Which is correct to keep the glass from holding the weight and breaking. but this leaves a 1/16" gap between the counter and the glass which when an over spill happens, the liquid will run down the smooth top thru the gap and it's impossible to clean and will eventually cause odors from the spoilage. The appliance should be designed with an edge trim to fill this gap in between. See my pics for explanation.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good features but...
on June 16, 2023
Posted by: Charliie
from Ohio
I do love my new Cafe cooktop but the timer and sound features are not loud enough. Also I wish the printing on the cooktop was a little brighter. I can't register my cooktop because the model number is underneath and the contractor has already installed it and I can't get to the bottom.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Nice cooktop BUT...
on August 20, 2023
Posted by: Eddie62
We love the fact that this cooktop has no knobs. Also love the two sync burners for a griddle. However, the surface is very delicate and after one week of use it has marks and discolorations. We have used the sample of cleaner that was included with the cooktop and it still has marks.
I would recommend this to a friend!
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, August 21, 2023
Hello! Thank you for leaving a review. We are so happy to hear that you are enjoying your beautiful new cooktop. We are so sorry that your cooktop already has marks and discoloration. We definitely understand the importance of keeping it looking as good as new, so we recommend viewing the cleaning instructions for the cooktop on page 15 of the Owner's Manual at the link below.
https://products-salsify.geappliances.com/image/upload/s--CCxQKWwo--/gjltpvd2j6uufy8ejxu3.pdf?_ga=2.124750799.498853881.1692629969-1839927829.1677869403
We are honored to have you as a part of the Cafe Appliances family, and we hope you enjoy your new cooktop for many years to come! - Adrian@Cafe
https://products-salsify.geappliances.com/image/upload/s--CCxQKWwo--/gjltpvd2j6uufy8ejxu3.pdf?_ga=2.124750799.498853881.1692629969-1839927829.1677869403
We are honored to have you as a part of the Cafe Appliances family, and we hope you enjoy your new cooktop for many years to come! - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good ... But
on November 29, 2024
Posted by: jandy
I've only had the cooktop for 3 days, but the first time I used it I noticed some light dots (as opposed to dark which is what they should all be). I also notice a circle. I used the cleaner that was recommended but it did not fix either problem. I filed a complaint with my salesman who submitted a request for someone to come check it out. I am waiting for a call and for someone to come.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Cooktop
on March 4, 2023
Posted by: eddie174
from Everett
Great cooktop with great features. Easy install but needed a trim ring
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Sleek!
on March 8, 2023
Posted by: Cookielady
from Corpus Christi,Tx
We haven't used this as of yet since it was just installed yesterday. It is very sleek and when installed in the granite, it makes the countertop look larger since there are no knobs to break the counter plane in two. Finishes our total cafe kitchen with grand style!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great
on October 22, 2023
Posted by: DBeltre
Love it the way it cook look great love it in love
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Manufacturer defect cooktop
on February 10, 2024
Posted by: Hakan
Just we received new cooktop space between glass and main box not attached and left side of the top part was loose
Response from cafeappliances.comBy Tierra, Cafe_Appliances, February 14, 2024
We're very sorry to hear about your new cooktop. Thank you so much for letting us know. We do see that a service appointment has been scheduled and we're confident the issue will be resolved.
Written by a customer while visiting cafeappliances.com