Customer reviews from cafeappliances.com
Caf - 30 in. Wide 5 Element Smart Electric Built-In Cooktop, Customizable with Easy Clean Surface with Beveled Edge - Black
Average customer rating
3.9
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
8
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
2
89%of customers recommend this product.
(
8 out of
9)
Customer Reviews for Caf - 30 in. Wide 5 Element Smart Electric Built-In Cooktop, Customizable with Easy Clean Surface with Beveled Edge - Black
Customer Rating
1
Touchy settings
on June 17, 2026
Posted by: At witsend
from Scotts Mills, Oregon
Our cooktop settings change to off or high and we aren’t sure we understand why. It will be sizzling or bubbling along nicely and I turn my back and it’s on high or turned off. Happens consistently. The dealer told us to use the lock setting, but that’s not what lock setting does. It’s as if a drop of water or oil hits the control and changes it. We are not comfortable with this. Too touchy. Too many spoiled meals. Would not recommend this cooktop.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Don, Cafe_Appliances, June 23, 2026
We'd like to look into this situation further. We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Lots of burner options
on April 2, 2026
Posted by: Sydelle
from Florida
I only have this product a few days. I NEED a manual to help me with the controls and to use the burners properly. Please send a copy.
Thank you.
Thank you.
I would recommend this to a friend!
Response from cafeappliances.comBy Vikki, Cafe_Appliances, April 8, 2026
We offer the most current Owner's Manual for your cooktop online - https://products-salsify.geappliances.com/image/upload/s--81Iyux4F--/732a9595122949eaf6693f9d74f31ac471741b69.pdf. The manual is available to review, download or print as needed.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent product & good value
on October 29, 2025
Posted by: GaryP8230
from Ovilla, Texas
[This review was collected as part of a promotion.] Very convenient, functionality is great, and overall a very good product.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
OK but not great.
on May 7, 2025
Posted by: Buyer123
I like this cooktop but not as much as I loved my old Profile cooktop. The triple burner on my old one, that went up to 12 inches was wonderful. I also don't like the Cafe controls in the front center. My old Profile cooktop had them on the right side which made it possible to cook closer to me instead of having to reach to the back to stir, etc. All of the lights indicating that the burners are on or the controls are locked are too dim. My old one had brighter lights. And the sound indicating that the controls are locked is too soft (and I'm not hard of hearing). I wanted to get my old cooktop fixed, but you stopped making the electronic component I needed. Since only the GE fit the opening in my counter, in I decided to get another GE. It's ok but not wonderful.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, May 8, 2025
We are going to pass your comments about the controls, volume, and the light indicators over to our product team to review. That way we can look for improvements we can make for our models going forward. Thanks again for sharing your feedback.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features easy
on February 24, 2025
Posted by: Mike Contente
High efficiency cooktop run circles around the old cooktop we replaced
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Keep looking for better quailty
on January 7, 2025
Posted by: El2814
I would NOT recommend this stove. Seems very cheaply made. Hard to keep clean. For the money it is not worth it. I'm not sure the air fryer works. It took as ling to cook potatoes as it does regularly to bake them. It's still under warranty. I'm concerned after ready several other reviews also disappointed with this stove. The knobs are dangerous because they are so big and if bumped easily turn on.
Response from cafeappliances.comBy Tierra, Café_Appliances, January 21, 2025
We value this feedback. Your comments regarding your cooktop are extremely important to us and will be considered by our product design team for review. In the meantime, we're happy to provide some cleaning and maintenance tips for the unit. Please see below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16244
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good ... But
on November 29, 2024
Posted by: jandy
I've only had the cooktop for 3 days, but the first time I used it I noticed some light dots (as opposed to dark which is what they should all be). I also notice a circle. I used the cleaner that was recommended but it did not fix either problem. I filed a complaint with my salesman who submitted a request for someone to come check it out. I am waiting for a call and for someone to come.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features!
on April 20, 2024
Posted by: Antonia
Looks great and heats fast. Easy cleanup and love the easy touchpad.
I would recommend this to a friend!
Response from cafeappliances.comBy Charlie, Cafe_Appliances, April 26, 2024
Thank you for your review and feedback. We’re so happy to hear that you have been enjoying your cooktop and how quickly it is able to heat your cookware.
Written by a customer while visiting cafeappliances.com