Customer reviews from snowjoe.com
Snow Joe - 24-Volt 12.0 Ah Lithium iON Battery
Average customer rating
4.2
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
3
Customer Reviews for Snow Joe - 24-Volt 12.0 Ah Lithium iON Battery
Posted by: Pizza
Verified Purchase:Yes
I haven't tried the battery yet, but it came as it was supposed to.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Awesome mower!
on May 29, 2024
Posted by: The Beast
from Foresthill CA
I call it the "Beast"
1. Long run time =YES!
2. Able to eat most things in your yard. = YES!
3. Light weight. = YES!
4. Quick battery charge time = YES!
5. Safety features. = YES!
6. Mulching you need? = YES!
1. Long run time =YES!
2. Able to eat most things in your yard. = YES!
3. Light weight. = YES!
4. Quick battery charge time = YES!
5. Safety features. = YES!
6. Mulching you need? = YES!
I live in the Tahoe national Forest area and this mower EATS twigs, grass, weeds and small sticks before lunch. So easy to push, light weight.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Hate snow Joe
on January 26, 2026
Posted by: Snow Joe Joe
from Bridgeport CT
My battery did not last one year I used 3 time it smell like burning and small Joe does not work.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 27, 2026
Dear Valued Customer,
We sincerely apologize for the issues you’ve experienced with your Snow Joe battery. This is certainly not the experience we want for our customers.
Please know that we will further investigate this matter, and one of our team members will be reaching out to you directly to assist and help resolve the situation. We appreciate your patience and the opportunity to make this right
We sincerely apologize for the issues you’ve experienced with your Snow Joe battery. This is certainly not the experience we want for our customers.
Please know that we will further investigate this matter, and one of our team members will be reaching out to you directly to assist and help resolve the situation. We appreciate your patience and the opportunity to make this right
Written by a customer while visiting snowjoe.com