Customer reviews from samsonite.com
Samsonite - Alliance Se Large 28" Spinner Suitcase - Bass Black
Average customer rating
3.4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Samsonite - Alliance Se Large 28" Spinner Suitcase - Bass Black
Posted by: Samsonite Buyer
from Minnesota
Verified Purchase:Yes
Great quality all in one item. TSA approved safety lock is easy to operate and change to a personal number. She'll is sturdy and strong, yet lightweight for it's size. Wheels allow for easy maneuvering around any corner. Large compartment sides provide for plenty of space for all personal items. Terrific price for the product itself.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Mina in Seattle
from Seattle WA
Verified Purchase:Yes
Fits Delta bag size. Light weight and fits easily everything.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lalaine
from Cincinnati Ohio
Verified Purchase:Yes
I love this brand. Very dependable and variety of colors and styles to choose from. Highly recommended
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Texas
Verified Purchase:Yes
It came with damage on the side may be heat damage
No, I would not recommend this to a friend.
Response from samsonite.comBy Katie, eCommerce, March 16, 2023
Hello, thank you for letting us know! We are so sorry to hear this. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting samsonite.com
Customer Rating
1
Why would you design a 62.5” suitcase
on September 7, 2023
Posted by: Illl
Why would you design a 62.5” suitcase When most airlines’ maximum linear size is 62”?
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite-US, Samsonite-US Care Team, September 8, 2023
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. If there is anything we can assist with, please contact our team directly at warranty@samsonite.com.
Written by a customer while visiting samsonite.com