Customer reviews from americantourister.com
American Tourister - 4 Kix 2.0 28" Expandable Spinner Suitcase - Purple Orchid
Average customer rating
4.6
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
38
4 Stars
5
3 Stars
2
2 Stars
3
1 Star
1
65%of customers recommend this product.
(
11 out of
17)
Customer Reviews for American Tourister - 4 Kix 2.0 28" Expandable Spinner Suitcase - Purple Orchid
Customer Rating
2
Porr durability but love the features and size
on April 7, 2025
Posted by: peg466
from Central PA
We had this in red and the handle got that it wouldn't go down most of the time. That doesn't work when trying to put in overhead bin. Before the handle problem we bought it in blue because we loved it. We only use the bag as carry on never checked. The stitching on all 4 sides of the top handle is pulling out. Really disappointed because the rest of the bag looks brand new.
No, I would not recommend this to a friend.
Response from americantourister.comBy American Tourister Care Team, May 3, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting americantourister.com
Customer Rating
1
Disappointed in lack of follow up
on May 14, 2025
Posted by: Peggy466
Did a review and American Tourister said they would reach out shortly to make it right. 2 weeks later and nothing. I think that is for show as they respond to the review. Disappointed
Written by a customer while visiting americantourister.com
Customer Rating
4
Excellent choice!
on June 2, 2025
Posted by: JBoy
[This review was collected as part of a promotion.] Purchased to replace old carry on. Functions well enough.
Written by a customer while visiting americantourister.com
Customer Rating
5
Design
on June 19, 2025
Posted by: Eduardo18639372
[This review was collected as part of a promotion.] It is quite beautiful and resistant. Will last for several years
Written by a customer while visiting americantourister.com
Customer Rating
5
on June 23, 2025
Posted by: KMes
[This review was collected as part of a promotion.] I get my new carry-on luggage and what a dream, it holds so much everything I need for a week. The wheels are wonderful and easy to travel through busy, airports and trains in Europe.
Written by a customer while visiting americantourister.com
Customer Rating
5
Sweet spinner!
on June 28, 2025
Posted by: Impulse tripper
[This review was collected as part of a promotion.] Just bought two days ago, very nice, very light, and easy access. Rolls on carpet well, fits in my truck great, have all ready taken it on a trip too Anchorage,Alaska.
Written by a customer while visiting americantourister.com
Customer Rating
3
Can Not Stand On It's Own Four Wheels
on July 1, 2025
Posted by: KenH
[This review was collected as part of a promotion.] Used this luggage as my checked bag. It was used as expanded and loaded to 50 pounds. The 1" expansion isn't much and to make it worse, the expansion is with a zipper around 3 sides only. The wheel-side does not expand at all. Once packed, the luggage would not stand on its wheel without tipping over. Materials and construction seems to be fine, having survived its first trip through airport baggage.
Response from americantourister.comBy American Tourister Care Team, July 4, 2025
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting americantourister.com
Customer Rating
5
Great features
on July 5, 2025
Posted by: Altuche
[This review was collected as part of a promotion.] I bought it two weeks ago and is a wonderful carry on
Written by a customer while visiting americantourister.com