Customer reviews from https://www.asus.com
ASUS - ROG Delta S Wireless Over-the-Ear Headphones with AI Noise Cancelation - Black
Average customer rating
3.8
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
9
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
4
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for ASUS - ROG Delta S Wireless Over-the-Ear Headphones with AI Noise Cancelation - Black
Posted by: Roc4ever
Frequency of use:Daily
Verified Purchase:Yes
I just got these so I’ll probably make another review after I’ve tested them out more, but so far I really like them. They are not super heavy like most headsets, I honestly barely feel them, and the sound quality is very impressive.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: David87
Verified Purchase:Yes
Sista really nice on my head and perfect fit for the ears.
The bass is a bit weak, but otherwise has a really clear sound
The bass is a bit weak, but otherwise has a really clear sound
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com
Posted by: TheGlobalRegular
Frequency of use:Daily
Verified Purchase:Yes
Had for 3 years and 2.4 stopped working. Later the Bluetooth kept disconnecting and reconnecting. I used it daily and enjoyed the audio quality, however it would connect to the 2.4 dongle and have no audio, but I could change the volume and interact. I have changed back to my wired headset because of this product and I hate it
Response from https://www.asus.comBy CLM, September 12, 2024
Dear TheGlobalRegular,
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, are built to last, this is a random problem. To resolve the issue, please check if the USB port on the PC is still working properly. If your PC has multiple USB ports, try a different port. If recent Windows update were installed, please update the chipset, and audio driver for the PC. Also, install the headset pairing toll posted at: https://rog.asus.com/us/headsets-audio/headsets/wireless-headsets/rog-delta-s-wireless-model/helpdesk_download/. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
We certainly understand your disappointment and the inconvenience this may have caused.
All ASUS products undergo intensive quality control testing and inspections, are built to last, this is a random problem. To resolve the issue, please check if the USB port on the PC is still working properly. If your PC has multiple USB ports, try a different port. If recent Windows update were installed, please update the chipset, and audio driver for the PC. Also, install the headset pairing toll posted at: https://rog.asus.com/us/headsets-audio/headsets/wireless-headsets/rog-delta-s-wireless-model/helpdesk_download/. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Jason97
Frequency of use:Daily
Verified Purchase:Yes
I've gone through two of these headsets, the dongle and headset just stop connecting to eachothet.
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: HDZ77
Verified Purchase:Yes
Broke in 3 months, wireless dongle stopped working
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: Don W W
Frequency of use:Daily
Verified Purchase:Yes
Microphone isn't good More difficult than other headsets to plug in and play.
Response from https://www.asus.comBy CLM, September 20, 2024
Dear Don W W,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are having issue with the microphone. The headset was designed base on industry's wireless and Bluetooth standard so it's plug and play. To resolve the issue, please verify if the device or PC meets the system requirements of the headset. If it does, please check if the Bluetooth or wireless controller is working properly and has the most current driver installed.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are having issue with the microphone. The headset was designed base on industry's wireless and Bluetooth standard so it's plug and play. To resolve the issue, please verify if the device or PC meets the system requirements of the headset. If it does, please check if the Bluetooth or wireless controller is working properly and has the most current driver installed.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Kingmanbc
Verified Purchase:Yes
Decent headset, was having issues with the Bluetooth and people in multiple games said they could barely hear my voice…
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
Posted by: Meridan
Frequency of use:Daily
Verified Purchase:Yes
The latest ROG Delta headphones have good quality sound and are very comfortable to wear.
I would recommend this to a friend!
Written by a customer while visiting https://www.asus.com