Customer reviews from kwikset.com
Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Key/Fingerprint Access - Satin Nickel
Average customer rating
4.2
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
62
4 Stars
7
3 Stars
1
2 Stars
5
1 Star
11
86%of customers recommend this product.
(
65 out of
76)
Customer Reviews for Kwikset - Halo Smart Lock Wi-Fi Replacement Deadbolt with App/Key/Fingerprint Access - Satin Nickel
Customer Rating
5
Great Features!!!
on February 1, 2021
Posted by: Leonna91
from Marion ohio
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this door smart lock it was so easy to set up and it also was very explanatory on the instructions as well to get it set up. I love how sleek and clean the design is as well. I love how easy it is to scan your fingerprint on the device and app. It let's you add as many people as you need up to 50. I love you can lock and unlock the door using your app. All in all it works really well and its so convenient to just use your fingerprint instead of mess with a key. I highly recommend trying this out you will not be dissapointed.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Awesome 21st Century Security Solution
on February 1, 2021
Posted by: bm4ll
from Austin, TX
Gender:Male
[This review was collected as part of a promotion.] I got this Kwikset Smart Lock a few weeks ago as part of my ongoing project to redo my older house. As part of this process, I installed a brand new front door, and was interested in this lock as a security-enhancement (there has been a rash of break-ins in my area recently). I am super happy with my decision - Not only does the lock provide some 21st Century solutions such as fingerprint tech, integration with my Alexa, and mobile accessibility via an app, but the aesthetic is fantastic - sleek, but not outlandishly. It fits in well with my more traditional-looking home, but would also look great on a more modern property. I highly recommend!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
4
Finally Got It To Work!!!
on February 1, 2021
Posted by: Scott81
from Orlando
Gender:Male
[This review was collected as part of a promotion.] After hours of trouble shooting and two phone calls to customer support, I was able to successfully install this beautiful door lock.
The installation process was simple enough. I work in the construction industry and have installed hundreds of door locks over the years. This lock is simple to install and the instructions are easy to follow.
The difficulty came in the technical aspects and features of this product. The app was easy to download and instructions were clear. However, there came a point in the setup process where the software failed and would not allow me to proceed. The lock would still respond to remote signals, but the fingerprint functionality was not working.
During my first call the customer support, they guided me through a reset of the hardware. At this point the door lock could not be added back to the app. We tried numerous times and swapped out the batteries. Eventually I lost connection to customer service rep and called back later.
During the second call, we reset the lock, removed the device from my Bluetooth and tried to reinstall it. Still nothing. The rep suggested I turn my phone off and back on again. After cycling my phone off and on, the lock added back to the app and allowed me to add my fingerprints.
The lock now functions perfectly. It opens quickly with the touch of a finger. It can be programmed with multiple users and is customizable to grant access at specific times or days. Perfect for the in-laws, dog walker or handyman. The door can also be opened anytime from the app.
Overall a beautiful, contemporary door lock. Very pleased once I was able to work through the technical issues.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
No need to make ton of keys
on February 1, 2021
Posted by: JennyT
from Zanesville Ohio
Gender:Female
[This review was collected as part of a promotion.] I have a lot of family that I let go in my house when I’m not home, and my kids are never home at the same time. Let’s just say there’s a lot of traffic in and out of my home and I can’t hardly ever lock my door because of it. I’m loving the Halo touch fingerprint smart lock. I can finally start locking my door, which gives me peace of mind, when I’m not home. It has easy to read instructions and operates though your WiFi. I can put up to 50 users (100 fingerprints) access to get in, and it’s beautifully well made. Make sure to download the Kwikset app because that app has became my new best friend. I would definitely recommend this product.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Halo touch fingerprint WiFi enabled smart lock
on February 2, 2021
Posted by: Dshugar625
from Toledo ohio
Gender:Female
[This review was collected as part of a promotion.] This lock is a great addition if you are upgrading your home to be smart house enabled. Being able to use your fingerprint to unlock and lock your door is absolutely fantastic!!! This lock was very easy to install, only took about 40 minutes to get it in place. It took a little while longer to program the fingerprints for all of my family members but it was definitely worth it! Great product that I will be recommending to others!!!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
4
Easy install and reliable fingerprint operation
on February 2, 2021
Posted by: jefftest
from austin,tx
Gender:Male
[This review was collected as part of a promotion.] The Halo is an attractive deadbolt assembly that comes in both a modern and traditional style and either black or satin nickle finish. Hopefully they will offer more finish choices in the future. It is easy to install and can simply replace your existing deadbolt. I found the fingerprint use to be very reliable for both locking and unlocking. You can store two fingerprints for up to 50 users. The lock can also be operated using the Halo phone app or using Alexa or google voice commands which operate through your home wifi. The fingerprint operation works even if your wifi is down and as a final backup there is still a conventional key.
The app use was a bit laggy at times but did always operate. Unfortunately the lock does not operate with third party home automation systems such as homekit or IFTTT. For this reason and for the limited finish options it doesn't get the top rating but is a good lock that should give many people all they need.
The app use was a bit laggy at times but did always operate. Unfortunately the lock does not operate with third party home automation systems such as homekit or IFTTT. For this reason and for the limited finish options it doesn't get the top rating but is a good lock that should give many people all they need.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Nice lock and great features!!
on February 2, 2021
Posted by: Chevygrl00
from Delhi, CA
Gender:Female
[This review was collected as part of a promotion.] I installed this Halo Touch Smart Lock about two weeks ago and I am loving the convenience and security of it. It was easy to install and only took 10-15 minutes. The parts were in boxes, numbered step by step and the app also shows the steps to install. The app downloaded pretty fast and setup was quick and easy. It did take about 15 minutes for me to connect the bluetooth, but the fingerprint process took less than a minute per person. I really like that I can use my fingerprint not only to unlock the door, but also lock it from the outside. I like that I don't have to worry about the power or wifi going out, because keys are also included. One of my favorite things about this lock, is that it can be locked from a distance. I tested it from three miles away and again from fifteen miles away, I was able to lock the door both times through the app. If I forget to lock the door or don't remember if I did, I can check the app and give myself peace of mind. Another of my favorite things, is the app shows lock history. I know when the door was locked and who used their fingerprint to unlock it. This Halo Touch Smart Lock doesn't only look nice, it gives me a sense of security.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Quick and easy
on February 2, 2021
Posted by: 476aw
[This review was collected as part of a promotion.] The lock is quiet for a "smart" lock. It is very easy to setup and the app isn't too complex for those who are digitally challenged. Also easy to program with lots of options for recognized fingerprints.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com