I've been using the grinder daily for over a week and can't seem to get it to clear the hopper without intervention. Has not enhanced my coffee brewing experience.
Response from FellowBy CX, Customer Experience Team, June 20, 2024
Hi there, We're sorry to hear about your experience with your Ode Grinder! We suggest wiping down the inside of your load bin. In our experience, customers who are using dark roast or oilier bean types can experience build up over time in the load bin. Wiping it down normally helps the beans from getting stuck and not making it into the Ode. Should you require further assistance, please feel free to reach out to us at hello@fellowproducts.com — our Customer Experience Team is always ready to help!
This is the best coffee grinder that I have ever used. The sound level is very low and grind is very consistent. Ease of use and cleanup is outstanding. Highly recommended.
Super consistent grinder that's very fast (approx 5 sec for an 18gr single dose) and pretty to look at. It's pretty quiet so the noise is not a problem. Little retention and easy to clean.