Customer reviews from Fellow
Fellow - Ode Brew Grinder Gen 2 - Matte White
Average customer rating
4.5
(507 Reviews)
Rating breakdown 507 reviews
5 Stars
401
4 Stars
47
3 Stars
18
2 Stars
16
1 Star
25
88%of customers recommend this product.
(
244 out of
278)
Customer Reviews for Fellow - Ode Brew Grinder Gen 2 - Matte White
Posted by: Sean
from New York, NY
Verified Purchase:Yes
Even with some generous water spritzing, our regular, oily, dark roast is a nightmare to grind. I hated our old Mr Coffee grinder for its lack of control yet this grinder has taught me new ways and reasons to hate grinding coffee. I spend more time spritzing, gently dropping beans, or poking things into a hopper using a fork or knife than I ever would have considered for a grinder that costs over ten times my old one which worked fine. Super disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting Fellow
Posted by: David
from Los Angeles
Verified Purchase:Yes
This grinder is great 👍. There is only one thing that can be improved and that is the hopper. Sometimes (1 out of 20) the beans get stuck and you have to "persuade them" to go down into the grinder. Everything else is excellent and it is a fun to use every day. I especially appreciate how quiet it is.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Posted by: Gr
Verified Purchase:Yes
Great flat burr grinder to elevate your drip coffee
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
3
Meh
on September 16, 2024
Posted by: Nate
It's fine. It's not too loud and does a good job grinding. It's aesthetically pleasing, although much bigger than I expected. The major downside is that it drops grounds randomly, so I'm afraid to touch it when the cup isn't sitting in it's place.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
5
Yes sir diddly ree!
on October 2, 2024
Posted by: notneilyoung
Neil Young stole my dog. I sure do miss my dog……..
Written by a customer while visiting Fellow
Posted by: Carly
from Portland, OR
Verified Purchase:Yes
Overall it's a great grinder. I haven't had any issues with mess as some others have said. It seems to stay pretty clean and the grind is consistent. I have to knock it stars though because for how beautiful the machine is with clearly a lot of thought into the aesthetic, it seems like there was absolutely zero thought put into the design of the plug. It's just your standard super ugly extension cord style plug. So I have this gorgeous grinder on my counter that cant sit flush with the backsplash because it has this giant plug in the way. The plug on the electric kettle is round and points the cord downward but this one just sticks straight out of of the socket. My counter and backsplash are white too so unfortunately that amplifies the black plug. I love the grinder so we're not returning it but I was definitely disappointed that the plug is such an eyesore.
I would recommend this to a friend!
Written by a customer while visiting Fellow
Customer Rating
1
Incompatible with Chemex
on November 4, 2024
Posted by: T
Grinder has gotten jammed at least once per week since purchase. Clearing and recalibrating this often is very cumbersome. It does not grind coarse enough to brew 45 grams of coffee with a Chemex. Upside: it looks gorgeous!
No, I would not recommend this to a friend.
Response from FellowBy CX, Customer Experience Team, November 4, 2024
Hi there,
Thank you so much for taking the time to share your experience with us. We truly value your insights, and it’s important to us that you know your feedback will be passed on to our product team. If there’s anything more you’d like to share or discuss, please don’t hesitate to reach out to us at hello@fellowproducts.com.
We’re here to listen and to help.
Warm regards,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Thank you so much for taking the time to share your experience with us. We truly value your insights, and it’s important to us that you know your feedback will be passed on to our product team. If there’s anything more you’d like to share or discuss, please don’t hesitate to reach out to us at hello@fellowproducts.com.
We’re here to listen and to help.
Warm regards,
The Fellow Team
Kyle
Customer Experience Agent
[He/Him pronouns]
Working Hours: Monday - Thursday PST
Written by a customer while visiting Fellow
Posted by: Ziel
Verified Purchase:Yes
I bought the upgread SS and i received the regular one, i would like to know how can i get what i paid?
Written by a customer while visiting Fellow