Bought this 2 weeks ago, I have it inside my camper for extra beverage space. I go thru a bag of ice per day. Water poured out when I tipped it, in its latched closed position. Very disappointed in this cooler.
No, I would not recommend this to a friend.
Response from igloocoolers.comBy MG, Customer Service, July 19, 2021
We are so sorry to hear you’re unhappy with your purchase. We are also sorry to hear your cooler did not retain ice as expected. For optimal ice retention, we recommend pre-chilling your cooler and its contents, as well as using large blocks of ice or frozen water bottles!
Check out more tips on our FAQ page: https://www.igloocoolers.com/pages/faq
If you continue to have issues with your cooler keeping ice please feel free to submit a warranty request here: https://www.igloocoolers.com/pages/warranty-service
We’d be happy to see what we can do to help and make sure you’re satisfied with your purchase.
Written by a customer while visiting igloocoolers.com
Customer Rating
5
Amazing cooler!
on January 6, 2024
Posted by: ECarrillo
I bought this cooler a more than a year ago and the only issue I had was that there was no gasket for the lid. A trip to home depot and I believe 5 bucks later, I bought a 5/16 rubber gasket that has adhesive on it already and installed it on my cooler. The difference is night and day. It now holds ice for about 3 days!
I would recommend this to a friend!
Written by a customer while visiting igloocoolers.com
The tie downs are on the lid and not molded to the cooler itself, which means you have to undo the straps every time you need something out of it. Other than that, very nice cooler for the money
I would recommend this to a friend!
Written by a customer while visiting igloocoolers.com
Customer Rating
2
Leaks
on June 1, 2021
Posted by: Tsoltero
from Ca
I quit using my cooler because I had it in my worktrailer and every time I drove around it leaked it wasn't a good seal . So I don't use it anymore.
Written by a customer while visiting igloocoolers.com
Customer Rating
1
Terrible hinge system
on August 4, 2022
Posted by: Wolfy
from Baltimore Maryland
After the second use, the very short screws fastening the hinges to the cooler pulled out. I removed, added glue, and re-fastened. Next use, pulled out again. Not a very good design at all. Now, the holes are stripped out, and I have a useless cooler.
No, I would not recommend this to a friend.
Response from igloocoolers.comBy MG, Customer Service, August 9, 2022
We are so sorry to hear you're not fully satisfied with your purchase and we appreciate your honest feedback. Please feel free to reach out to our customer service team! They would be happy to help find a solution for you.
https://www.igloocoolers.com/pages/contact-us
Written by a customer while visiting igloocoolers.com
So far so good! Nice materials, Durable, Easy to clean. I use it for my fresh organic juices, water, smoothies. Only out point no separate top compartment for storing vitamins. A bit heavy for those of us that are 'of age' to carry.
Written by a customer while visiting igloocoolers.com
Customer Rating
4
Happy with my purchase!
on August 28, 2021
Posted by: Scott39
from Michigan
Used it on our boat for 6 hours in 90 degrees. Happy to say it held ice and kept our drinks cold. It could use a gasket/seal in the lid to keep it from leaking but overall a great purchase at a very fair price
I would recommend this to a friend!
Written by a customer while visiting igloocoolers.com