Customer reviews from casper.com
Casper - Hybrid Pillow - White
Average customer rating
4.3
(374 Reviews)
Rating breakdown 374 reviews
5 Stars
254
4 Stars
45
3 Stars
25
2 Stars
19
1 Star
31
Customer Reviews for Casper - Hybrid Pillow - White
Customer Rating
3
It’s not the wonder pillow
on February 22, 2026
Posted by: D'Andra F.
It’s not the wonder pillow I thought it would be. It’s pretty flat.
Written by a customer while visiting casper.com
Customer Rating
5
I liked this pillow much
on March 13, 2026
Posted by: Ann R.
I liked this pillow much better than any other pillow purchased in the last 5years. Very comfortable and not too big!
Written by a customer while visiting casper.com
Customer Rating
1
The pillows smelled bad upon
on March 22, 2026
Posted by: Vanessa C.
The pillows smelled bad upon opening the box and removing them. They smelled like off-gassing of toxins, and we were unable to use them. The bad smell has continued for many days.
I kindly request a prompt refund. Thank you.
I kindly request a prompt refund. Thank you.
Written by a customer while visiting casper.com
Customer Rating
5
I am enjoying this pillow.
on March 22, 2026
Posted by: Jaclyn T.
I am enjoying this pillow. It softly conforms to my head but still remains supportive and doesn’t flatten out overnight. It definitely keeps in the heat, so if you prefer a cool pillow go for the cooling one.
Written by a customer while visiting casper.com
Customer Rating
4
Side Sleeper Soft
on March 28, 2026
Posted by: Donald B.
Good pillow even though it is a heavy sucker. But because of that it tends to stay put so I don't have to chase it half the night.
Written by a customer while visiting casper.com
Customer Rating
5
Supportive hybrid pillow
on May 8, 2026
Posted by: Karen K.
I am very pleased with my hybrid pillows. They provide just the right amount of support for my neck when I sleep on my side, as well as on my back. I no longer wake up with a sore neck or shoulder since switching to my new hybrid pillows.
Written by a customer while visiting casper.com