Customer reviews from oxo.com
OXO - Brew 9 Cup Coffee Maker - Black
Average customer rating
4.4
(435 Reviews)
Rating breakdown 435 reviews
5 Stars
294
4 Stars
79
3 Stars
32
2 Stars
19
1 Star
11
97%of customers recommend this product.
(
254 out of
263)
Customer Reviews for OXO - Brew 9 Cup Coffee Maker - Black
Customer Rating
5
Make the switch
on October 25, 2024
Posted by: Max M.
[This review was collected as part of a promotion.] It’s very attractive. The components are easy to clean. You can regulate the amount of coffee you use and no more pods in the landfills. Nuff said.
Written by a customer while visiting oxo.com
Customer Rating
3
Great Coffeemaker with a Horrible Carafe
on October 28, 2024
Posted by: John M.
OXO's 9-cup makes outstanding coffee. Better than the Bonavita it replaced. I'd give it a 5-star review if it weren't for a few issues. Its biggest problem is the carafe. Although it keeps coffee hot and fresh as long as we need it to, we can't pour a cup of coffee without it dribbling coffee on the counter or floor. To make things worse, when you put it back in the maker, the dribbled coffee sticks the carafe to the base. This makes for a constant cleaning hassle. The one touch control also has a learning curve. I keep the owner's manual bookmarked on my phone in case I ever have to do something different than my usual pot of coffee.
Written by a customer while visiting oxo.com
Customer Rating
5
Coffee is super fresh! Cleaning
on November 21, 2024
Posted by: Kyle M.
Coffee is super fresh! Cleaning everything is pretty easy too
Written by a customer while visiting oxo.com
Customer Rating
5
Great working with Madge and OXO
on November 30, 2024
Posted by: George B.
[This review was collected as part of a promotion.] I really like my 9-cup coffee maker. It is brewing coffee right now! I had broken my first 9-cup, talked to Madge, sent pictures in and OXO replaced the unit with this one. They were very prompt, very nice, and very professional. I was surprised, thinking they would pretty much just blow me off. Thank you very much Madge, I really appreciated it.
Written by a customer while visiting oxo.com
Customer Rating
1
Cold Coffee
on November 1, 2024
Posted by: Gilbert
Coffee is cold, carafe does not keep it hot and there is no way to replace it as it is no longer made. So I either need to have cold coffee or buy a whole new system. I will not be buying oxo products in the future as they are apparently disposable and are to be tossed out ever couple of months.
Written by a customer while visiting oxo.com
Customer Rating
3
Good Coffee, but...
on August 6, 2024
Posted by: Anonymous
I have had my OXO 9-cup for about eight months. I use it three or four times a week. The coffee is quite good but i think there is a design flaw. At the top of the carafe there is a tube with a hard plastic nipple attached that connects to the drip part of the machine. This nipple suddenly became detached. There is not way to pop it back on. In hindsight it seems this would happen lot given its location and the way it attached.
Written by a customer while visiting oxo.com
Customer Rating
3
Great coffee but poor carafe
on July 21, 2024
Posted by: Anonymous
Brews great coffee but the carafe insulation failed, the outside of the carafe gets hot and the coffee inside cools quickly. Ordered a replacement carafe which worked for a while but this one has also failed.
Written by a customer while visiting oxo.com
Customer Rating
1
Unreliable
on May 8, 2024
Posted by: Donald
Quit working just after warranty expired, which has come to be expected these days unfortunately.
Written by a customer while visiting oxo.com