Customer reviews from oxo.com
OXO - Brew 9 Cup Coffee Maker - Black
Average customer rating
4.4
(435 Reviews)
Rating breakdown 435 reviews
5 Stars
294
4 Stars
79
3 Stars
32
2 Stars
19
1 Star
11
97%of customers recommend this product.
(
254 out of
263)
Customer Reviews for OXO - Brew 9 Cup Coffee Maker - Black
Customer Rating
5
My first unit lasted since
on October 4, 2023
Posted by: Jonathan F.
My first unit lasted since 2016 and I’d never buy anything else. I do appreciate that they made the cover that goes over the coffee grounds slotted to help steam dissipate but otherwise kept the unit the same. PLEASE OXO don’t change a thing!!!
Written by a customer while visiting oxo.com
Customer Rating
5
Excellent coffee maker
on October 5, 2023
Posted by: Jessica R.
This coffee maker is awesome. It makes coffee very quickly and it's great tasting coffee. We don't have to use as much coffee as we did with our previous machine. It really seems to do a good job of saturating/steeping the grounds so you get the full taste. It's also quiet and I love that you can adjust the cups to make a smaller pot. There's no heating plate so if you're someone who needs super hot coffee this probably isn't the machine for you as the coffee in the carafe doesn't stay super hot for long. I don't mind this at all but I know some people do.
Written by a customer while visiting oxo.com
Customer Rating
5
Love
on October 8, 2023
Posted by: Emily K.
Simple, easy to use, easy to clean, excellent tasting coffee. Great quality
Written by a customer while visiting oxo.com
Customer Rating
5
Wry happy to finally have
on October 11, 2023
Posted by: Matthew W.
Wry happy to finally have an easy and consistent coffee maker
Written by a customer while visiting oxo.com
Customer Rating
5
The best coffee maker I have ever owned
on October 19, 2023
Posted by: Jesus Z.
This is the best coffee maker I have owned. I make coffee every day, and my Oxo 9-cup has consistently made good coffee for over 5 years now. It is easy to clean and maintain and it does not take up much counter space.
Written by a customer while visiting oxo.com
Customer Rating
2
Good thing gone bad
on July 28, 2023
Posted by: Tina B.
This is my second coffee maker, I loved the first one, sadly it wore out.
I've had issues with a rubber/chemical smell and taste since I bought it in April. I followed all of the instructions to no avail, they even sent out new rubber pieces and it still has the smell and tasted of rubber. I would love to love this unit as did the last, but it is looking bleak.
I've had issues with a rubber/chemical smell and taste since I bought it in April. I followed all of the instructions to no avail, they even sent out new rubber pieces and it still has the smell and tasted of rubber. I would love to love this unit as did the last, but it is looking bleak.
Response from oxo.comBy Alex Brynou, August 2, 2023
I apologize for the issue you are having. Please contact Customer Service at 800-545-4411 to discuss this further (8am-6pm ET) or visit our Contact Us page to email us directly.
Written by a customer while visiting oxo.com
Customer Rating
5
Consistently good coffee
on July 28, 2023
Posted by: LAWRENCE G.
Machine functions really well and consistently churns out great coffee.
Written by a customer while visiting oxo.com
Customer Rating
5
Great tasting coffee, carafe keeps coffee hot!
on July 28, 2023
Posted by: Diane C.
We enjoy this coffee maker very much - the coffee stays hot inside the carafe for hours, and the carafe itself is cool to the touch. The timer works well, we have a fresh pot ready in the morning when we wake up :)
Written by a customer while visiting oxo.com