Customer reviews from oxo.com
OXO - Brew 9 Cup Coffee Maker - Black
Average customer rating
4.4
(435 Reviews)
Rating breakdown 435 reviews
5 Stars
294
4 Stars
79
3 Stars
32
2 Stars
19
1 Star
11
97%of customers recommend this product.
(
254 out of
263)
Customer Reviews for OXO - Brew 9 Cup Coffee Maker - Black
Customer Rating
5
Sleek, Contemporary, and Functional!
on November 30, 2019
Posted by: Sukimoggy
from Livonia, Michigan
Gender:Female
[This review was collected as part of a promotion.] Right out of the box it was obvious that this coffee maker is a quality piece of equipment. It has a sleek, contemporary design that I love, and it performs exactly the way I want it to.
As you would expect, assembly is extremely easy, helped by the clear and concise instruction booklet. I was happy to see that a small supply of filters was supplied which meant I could commence brewing right away.
Never having had a stainless steel thermal carafe before, I was looking forward to seeing how it performed in terms of freshness and hotness compared to my previous coffee maker. Even after a couple of hours, the coffee had remained as hot and fresh as when it was first brewed. The taste of the coffee also seemed to be superior.
The machine and its components means that the overall height is more than I envisaged. I can fit the unit under my kitchen cupboards on the work surfaces below, but what I cannot do is open the compartment lids to add both water and coffee. This problem, however, can be solved by pulling the unit forward each time.
The controls are very easy to use, even the programmable timer. It is handy to be able to choose between 2-4 cups or 5-9 cups as you do not always want to make a full pot. If you want to make more coffee when you have guests, and because the thermal carafe keeps the coffee hot, a second carafe is a possibility. I am looking into purchasing a second pot.
This coffee maker is a winner in my opinion. Not only is it aesthetically pleasing, but more importantly it makes a great cup of coffee that retains a good temperature in the thermal carafe. I would definitely recommend it as I am very pleased with it.
I would recommend this to a friend!
Written by a customer while visiting oxo.com
Customer Rating
5
Sleek, stylish, great coffee
on November 30, 2019
Posted by: Husker
from San Diego
Gender:Male
[This review was collected as part of a promotion.] I'm a self-loathing coffee addict who knows his way around coffee drinks. I generally prefer espresso drinks to regular coffee. I find that it brings out a better flavor and is a little lower maintenance than coffee machines I've owned in the past.
Set-up:
This coffee machine really impressed me. The out of box experience was solid - extremely easy to take out of the packaging and very little waste. Following the instructions on the inner lip of the box allowed me to have my first cup of coffee in maybe 4 minutes max. You just plug in the machine, rinse the individual pieces, plug in the silicone stirrer into the carafe and fill up the reservoir with water. When you want to brew coffee include one of the filters they include. One critique is I wish more standardized filters would work with this machine. I have a ton of filters from a popular pour over coffee brand and the shape of the OXO machine doesn't allow for the filter to fit. Same with a grocery store coffee filter. I understand they wanted to have their own design and it probably is better than the grocery store ones - but those ones are cheaper per filter. The machine also looks consistent with all other OXO products - it's sleek, stylish, looks great in any aesthetic.
This coffee machine really impressed me. The out of box experience was solid - extremely easy to take out of the packaging and very little waste. Following the instructions on the inner lip of the box allowed me to have my first cup of coffee in maybe 4 minutes max. You just plug in the machine, rinse the individual pieces, plug in the silicone stirrer into the carafe and fill up the reservoir with water. When you want to brew coffee include one of the filters they include. One critique is I wish more standardized filters would work with this machine. I have a ton of filters from a popular pour over coffee brand and the shape of the OXO machine doesn't allow for the filter to fit. Same with a grocery store coffee filter. I understand they wanted to have their own design and it probably is better than the grocery store ones - but those ones are cheaper per filter. The machine also looks consistent with all other OXO products - it's sleek, stylish, looks great in any aesthetic.
Putting in the coffee:
I decided to follow the instruction manual because I wanted to try their recommended recipe. The recommended is 1 OXO scoop of medium ground coffee for each cup of coffee you're brewing. I like to brew with grams because I find it more reliable than volumetric brewing so you just multiply the cups by 8 to get the number of grams (ie. 1 cup of coffee = 8 grams of medium ground coffee). I weighted how much coffee the scoop holds and it's consistently between 8 and 10 depending how the coffee is ground.
I decided to follow the instruction manual because I wanted to try their recommended recipe. The recommended is 1 OXO scoop of medium ground coffee for each cup of coffee you're brewing. I like to brew with grams because I find it more reliable than volumetric brewing so you just multiply the cups by 8 to get the number of grams (ie. 1 cup of coffee = 8 grams of medium ground coffee). I weighted how much coffee the scoop holds and it's consistently between 8 and 10 depending how the coffee is ground.
Operating the machine:
Like their grinder and glass kettle - the machine has almost the exact same way of operating which made it feel like something I was already familiar with. I was impressed with how easy it was to switch to 12 hour time, set the time, pick a cup size, and start brewing. The dial symbols are really cute too - I liked the little water drops a lot. Something that confused me a little was I thought I would be able to fill up the reservoir entirely, and then just brew small amounts of coffee cup by cup. I think the options are either 2-4 cups or 5-9 cups so if you wanted say 3 cups or 7 cups I'm not sure what you'd do. I imagine either fill up the reservoir to exactly that cup amount (which would be admittedly very easy because the reservoir has really easy to read lines) or just brew more than you need.
Like their grinder and glass kettle - the machine has almost the exact same way of operating which made it feel like something I was already familiar with. I was impressed with how easy it was to switch to 12 hour time, set the time, pick a cup size, and start brewing. The dial symbols are really cute too - I liked the little water drops a lot. Something that confused me a little was I thought I would be able to fill up the reservoir entirely, and then just brew small amounts of coffee cup by cup. I think the options are either 2-4 cups or 5-9 cups so if you wanted say 3 cups or 7 cups I'm not sure what you'd do. I imagine either fill up the reservoir to exactly that cup amount (which would be admittedly very easy because the reservoir has really easy to read lines) or just brew more than you need.
The most important part - how's the coffee?
I prefer espresso drinks for two reasons: the flavor and texture. I'm going to break this down into those two categories with two cups of coffee I brewed with different beans.
I prefer espresso drinks for two reasons: the flavor and texture. I'm going to break this down into those two categories with two cups of coffee I brewed with different beans.
Flavor:
This is hands down the most flavorful coffee I've had from a coffee machine. I can taste most of the notes I know the beans to have and I've never gotten that from coffee. Usually I find coffee makers will burn the coffee giving it that bitter gas station taste, or you just get "bean water" because the coffee was not immersed in the beans long enough. I think this machine gets the flavor right. I still think a high end espresso machine would give you a little more flavor but you're looking at investing probably 5x more money for that very subtle difference. Up to you to decide if that's worth it.
This is hands down the most flavorful coffee I've had from a coffee machine. I can taste most of the notes I know the beans to have and I've never gotten that from coffee. Usually I find coffee makers will burn the coffee giving it that bitter gas station taste, or you just get "bean water" because the coffee was not immersed in the beans long enough. I think this machine gets the flavor right. I still think a high end espresso machine would give you a little more flavor but you're looking at investing probably 5x more money for that very subtle difference. Up to you to decide if that's worth it.
Texture:
The texture is notably different from coffee machines I've used in the past, I found this coffee had a slightly thicker texture but it does not come near espresso texture. As someone who cares a lot about texture - I am pleasantly surprised by this and impressed a coffee machine can produce this quality of coffee.
The texture is notably different from coffee machines I've used in the past, I found this coffee had a slightly thicker texture but it does not come near espresso texture. As someone who cares a lot about texture - I am pleasantly surprised by this and impressed a coffee machine can produce this quality of coffee.
I would recommend this to a friend!
Written by a customer while visiting oxo.com
Customer Rating
4
Beautiful coffee maker
on November 30, 2019
Posted by: Jessb18
from Fort Lauderdale, FL
Gender:Female
[This review was collected as part of a promotion.] We are big fans of OXO products in our house. Not only are the products designed well, but the company truly stands behind them with great customer service. This coffee maker has a sleek design and is smart looking. It’s design sets it apart from other drip coffee makers on the market & is very appealing to look at. It has some nice features that include programmable and shower head water distribution. There are a few areas that leave a bit of room for improvement. The coffee maker is pretty tall and it’s a tight fit below cabinets on kitchen counter. It also is larger than other options, which might not make it the best choice for people with smaller kitchens & limited counter space. Perhaps not best option for one person in household who drinks coffee. It would be a great fit for families with large kitchens & multiple coffee drinkers. The unit also does not keep coffee temperature hot for extended period. Overall, I think this is a beautiful unit & a good option for families with large kitchens and plenty of counter space.
I would recommend this to a friend!
Written by a customer while visiting oxo.com
Customer Rating
5
Looks amazing
on November 30, 2019
Posted by: Bedtv
from Lowell NC
Gender:Female
[This review was collected as part of a promotion.] I absolutely love the design of this coffee maker. It is sleek and modern looking, also very nice. I love how it uses the tub to brew the coffee and the cone shaped filters keep the coffee grounds out so well. It super easy to setup and even has a programable option to set the time you want your coffee. Very impressed with how long it keeps the coffee hot . And the metal pot is so much better then a glass pot. Definitely recommend this , I fell in love with it the first use.
I would recommend this to a friend!
Written by a customer while visiting oxo.com
Customer Rating
5
Absolutely love it.
on November 30, 2019
Posted by: Tammylis
from Milford ct
Gender:Female
[This review was collected as part of a promotion.] We have been using this coffee maker for about two weeks now and we absolutely love it!
It’s super easy to use and clean, the coffee tastes great and it stays hot for such a long time. It also looks very nice!
It’s super easy to use and clean, the coffee tastes great and it stays hot for such a long time. It also looks very nice!
I would recommend this to a friend!
Written by a customer while visiting oxo.com
Customer Rating
5
Great tasting coffee!
on November 30, 2019
Posted by: Julianna89
from Berea, KY
Gender:Female
[This review was collected as part of a promotion.] Although this product takes up a lot of counter space, it makes a great-tasting cup of coffee! I have used several "luxury" brands of coffee makers, and this one makes the best cup of coffee so far. The only downsides are that the parts are difficult to clean, and the water reservoir is awkward to fill. Set up was super easy, and it's easy to set it to brew ahead of time in the morning. Overall, I would highly recommend this to anyone who enjoys a great cup of coffee!
I would recommend this to a friend!
Written by a customer while visiting oxo.com
Customer Rating
5
Awesome coffeemaker
on November 30, 2019
Posted by: ravensfan
from Baltimore, MD
Gender:Female
[This review was collected as part of a promotion.] This coffeemaker is of the excellent quality that I expect from OXO. It makes consistently good cups of coffee and the carafe keeps it hot for hours. Easy and convenient to use, it can be programmed to run at a set time. Nothing like having coffee ready for you when you wake up! I appreciate the shower head that delivers water over the entire area of ground coffee. And this coffeemaker runs quietly.
I would recommend this to a friend!
Written by a customer while visiting oxo.com
Customer Rating
4
A Worth While "No Frills" Coffee Maker
on November 30, 2019
Posted by: Ruby17
from Greenville, SC
Gender:Female
[This review was collected as part of a promotion.] Overall this is a pretty good coffee maker. Quite, quick brewing, and easy to use. Granted the controls take a little to get used to. This machine makes good strong coffee, and the last cup out of carafe taste just as good as the first. This is also a very sleek looking machine that looks great out on the counter top. The only issues I have with the machine is that the carafe is not dishwasher safe and it only holds 9 5oz cups. Higher capacity would be nice.
I would recommend this to a friend!
Written by a customer while visiting oxo.com