I really loved this iron until it started turning off while using it constantly. I have had it for 3 weeks and I’m not super happy about that for what I paid for it. It curls great and straightens great. I love that you can control the heat too.
I regret not getting this sooner. Another well-known brand I’ve been using since high school always pulled my hairs. This one glides so smoothly and never pulls!
Product is awful Pulls my hair out doesn’t even get hot enough to straighten my hair I can actually touch it and it’s not that hot
Response from t3micro.comBy T3 Support, April 18, 2022
Thank you for taking the time to provide this feedback and we're so sorry to hear about your experience with the Lucea flat iron. We stand behind the quality of our products and we're glad to see that a member of our Support team has already been in contact with you to discuss this further. Please be sure to let us know if you need any additional assistance, and we'd be glad to help!
Flat Iron didn't work.. still waiting for a newone
on May 3, 2021
Posted by: Ricole
from Seattle, WA
Verified Purchase:Yes
The flat iron turned off every time I lifted it above my head. I contacted customer service and it too them almost 4 days to get back to me. I finally got a label to ship back my flat iron and they received it two weeks ago and I am still waiting for a replacement. I love T3 products but this experience has been very unsatisfactory. The customer service from this company is sub par to say the least. I doubt I'll purchase from them again.
Response from t3micro.comBy T3 Support, April 18, 2022
Thank you for taking the time to provide this feedback and we're so sorry to hear about your experience with the Lucea flat iron. We stand behind the quality of our products and we're glad to see that a member of our Support team has already been in contact with you to resolve the issue. Please be sure to let us know if you need any additional assistance, and we'd be glad to help!
I am very happy with my T3 flat iron. It went up against some high quality brands but they didn't compare. The look, feel and results are really great. I have long thick hair and find it cut my hair time in half.
It’s just ok. Definitely not a “one pass” flat iron, even on my fine, thin, straight hair. Creates static. Not as good as my old GHD that I had for 10 years but it’ll do.