Customer reviews from Western Digital
WD - Red Pro 14TB NAS Internal Hard Drive
Average customer rating
4.4
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
7
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for WD - Red Pro 14TB NAS Internal Hard Drive
Posted by: Brian K
Verified Purchase:Yes
Purchased four of these 14TB red pro drives to use in an Asustor NAS. No problems with install or setup. Only been using the NAS for a few months and no problems to mention. The NAS is in a closet so I don't hear any noise if there is any, high performance is not a concern. Main concern is long-term reliability and that won't be known for some time I guess.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: popears
Verified Purchase:Yes
The shipping package is the worst I could see for HHD and the drives make loud clicking sound when reading and writing.
Response from Western DigitalBy SM OLS, May 28, 2024
Hello,
We are sorry for the inconvenience caused to you. Please accept my sincere apologies for the experience that you had to go through. Hard drives produce some noise when they work. The amount and kind of noise depend on what the hard drive is doing like reading or writing data. It's good to know which sounds are normal and which might mean there's a problem with the hard drive.
For more information please refer to the following link: "Reasons for Hard Drive Noise" :https://support-in.wd.com/app/answers/detailweb/a_id/32906#subject2
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
You may also get in touch with our technical support team directly to elaborate on the issue along with possible screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb).
We are sorry for the inconvenience caused to you. Please accept my sincere apologies for the experience that you had to go through. Hard drives produce some noise when they work. The amount and kind of noise depend on what the hard drive is doing like reading or writing data. It's good to know which sounds are normal and which might mean there's a problem with the hard drive.
For more information please refer to the following link: "Reasons for Hard Drive Noise" :https://support-in.wd.com/app/answers/detailweb/a_id/32906#subject2
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
You may also get in touch with our technical support team directly to elaborate on the issue along with possible screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb).
Written by a customer while visiting Western Digital
Posted by: Ed K
Verified Purchase:Yes
Bought 4 of these to start my NAS. Very quiet. Performs well. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Anonymous
Verified Purchase:Yes
Works great in my teraserver. Drive that was replaced lasted 7 years in NAS server.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: OlegK
Verified Purchase:Yes
Got 2 of these on sale for my NAS (My Cloud Ex2 Ultra) to upgrade capacity for my RAW photo backups. Resizing RAID-1 went off without a hitch. It took a long time, like a day but all I had to do is swap drives one by one and come back hours later. Make sure to follow instructions in the web UI, for example initiate resize from UI before hotswapping the first drive. Neither the old 4TB drives nor the new ones ever gave me problem, the NAS box just sits in a closet and I periodically move photo folders from my laptop to NAS to free up space for new photos. Overall a cost effective setup that just works.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Customer Rating
5
Outstanding drives
on March 9, 2024
Posted by: Benoit
Just installed 6 of these drives into a TrueNAS server in RAID-5, and so far performance is excellent. Drives are very quiet, fast and responsive, connected via a Dell H310 card. I installed 4x 4TB WD Reds in this same server circa 2015 and they are still going strong, and I have equally high hopes for these. Installation couldn't have been easier, as soon as I had the correct SATA cable (need forward-breakout when going from RAID card direct to drives) all of the drives mounted perfectly. Literally was just plug-and-play, refreshing when stuff just works. Thanks WD.
Written by a customer while visiting Western Digital
Posted by: Larrst
Verified Purchase:Yes
Purchased (4) to populate a QNAP TR-004 Direct Attached Storage. Very quiet and no excessive heat.
Written by a customer while visiting Western Digital
Posted by: Harolds
Verified Purchase:Yes
Buen producto, de calidad y performance, servicio postventa super bueno
I would recommend this to a friend!
Written by a customer while visiting Western Digital