Customer reviews from Western Digital
WD - Red Pro 14TB NAS Internal Hard Drive
Average customer rating
4.6
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
10
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
8 out of
8)
Customer Reviews for WD - Red Pro 14TB NAS Internal Hard Drive
Posted by: Matt Z
Verified Purchase:Yes
I purchased this drive for my home network attached storage device. I installed this in a Unifi UNAS-2 powered by POE. Works great!
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: bstirl
Verified Purchase:Yes
Great product and was easy to install in my My Cloud Mirror EX2 Extra
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: The Photo Guy
Verified Purchase:Yes
Threw four of these into a DS1517+ Raid 10 for photo storage. My other NAS has 6 4TB WD Red drives and hasn't had a problem in 4 years. I expect these14TB drives will run without issue for at least double their 5 year warranty as other WD drives have.
Written by a customer while visiting Western Digital
Customer Rating
4
Excellent External Drive. Good price for a 2-pack
on November 6, 2024
Posted by: yatleung
Verified Purchase:Yes
Very nice External NAS drive. Tons of space. Seems well built. Quieter than the Ironwolf Pro. Speed is similar.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Harolds
Verified Purchase:Yes
Buen producto, de calidad y performance, servicio postventa super bueno
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: popears
Verified Purchase:Yes
The shipping package is the worst I could see for HHD and the drives make loud clicking sound when reading and writing.
Response from Western DigitalBy SM OLS, May 28, 2024
Hello,
We are sorry for the inconvenience caused to you. Please accept my sincere apologies for the experience that you had to go through. Hard drives produce some noise when they work. The amount and kind of noise depend on what the hard drive is doing like reading or writing data. It's good to know which sounds are normal and which might mean there's a problem with the hard drive.
For more information please refer to the following link: "Reasons for Hard Drive Noise" :https://support-in.wd.com/app/answers/detailweb/a_id/32906#subject2
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
You may also get in touch with our technical support team directly to elaborate on the issue along with possible screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb).
We are sorry for the inconvenience caused to you. Please accept my sincere apologies for the experience that you had to go through. Hard drives produce some noise when they work. The amount and kind of noise depend on what the hard drive is doing like reading or writing data. It's good to know which sounds are normal and which might mean there's a problem with the hard drive.
For more information please refer to the following link: "Reasons for Hard Drive Noise" :https://support-in.wd.com/app/answers/detailweb/a_id/32906#subject2
We recommend connecting the drive as secondary storage via SATA port to the computer, to test the health of the drive using Western Digital Dashboard for Windows.
"Western Digital Dashboard: How to Install and Use"
https://support-en.wd.com/app/answers/detail/a_id/31759#subject2
If the test is unfortunately inconclusive and you just purchased the drive then you should be able to return it to the place of purchase. However, if you are past their return policy, you can create an RMA through WD and replace the drive under warranty if necessary.
"How to Get an RMA to Replace a Defective Product, Obtain a Power Supply, or USB Cable for a WD Product":
https://support-en.wd.com/app/answers/detail/a_id/10336
You may also get in touch with our technical support team directly to elaborate on the issue along with possible screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb).
Written by a customer while visiting Western Digital
Posted by: Ed K
Verified Purchase:Yes
Bought 4 of these to start my NAS. Very quiet. Performs well. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Western Digital
Posted by: Brian K
Verified Purchase:Yes
Purchased four of these 14TB red pro drives to use in an Asustor NAS. No problems with install or setup. Only been using the NAS for a few months and no problems to mention. The NAS is in a closet so I don't hear any noise if there is any, high performance is not a concern. Main concern is long-term reliability and that won't be known for some time I guess.
I would recommend this to a friend!
Written by a customer while visiting Western Digital