Customer reviews from hp.com
HP - LaserJet Pro MFP 4101fdn AI-Enabled Black-and- All-in-One Laser Printer - White
Average customer rating
4.3
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
136
4 Stars
14
3 Stars
8
2 Stars
12
1 Star
16
86%of customers recommend this product.
(
60 out of
70)
Customer Reviews for HP - LaserJet Pro MFP 4101fdn AI-Enabled Black-and- All-in-One Laser Printer - White
Customer Rating
5
Highly recommended for for a smaller business environment
on September 19, 2024
Posted by: LindafromTN
from Murrysville PA
Verified Purchase:Yes
Nice printer, small footprint
Written by a customer while visiting hp.com
Posted by: Anonymous
from WASHINGTON STATE:
Verified Purchase:Yes
Love it fast and easy setup. has everything that I need to do my work and personal Business
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
The machine sometimes does not print after going to sleep.
on July 5, 2023
Posted by: Customer!@34
Verified Purchase:Yes
The machine sometimes does not print after going to sleep. My previous HP would always print no matter how long it was in power save mode.
Written by a customer while visiting hp.com
Posted by: Musgrave
from New Orleans, LA
Verified Purchase:Yes
The scanning app is very slow and you have to wait for it to load to scan documents.
No, I would not recommend this to a friend.
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: Fadi H
Verified Purchase:Yes
was broken on arrival
Response from hp.comBy Keith, HP Care, October 11, 2022
Hi, Fadi.
I’m sorry your printer arrived broken. No one expects that when ordering a new device. I want to help you out of this dilemma, so I’ll suggest some resources aimed at serving that end.
I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date – and that warranty extends to two years with an HP+ account. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry your printer arrived broken. No one expects that when ordering a new device. I want to help you out of this dilemma, so I’ll suggest some resources aimed at serving that end.
I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date – and that warranty extends to two years with an HP+ account. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Gates Dentistry
from Virginia
Verified Purchase:Yes
Printer is not quite big enough for our office needs. We should have done more research. It gets extremely hot when we print many copies. The touch screen is very small. It's hard to touch the correct numbers. It also does not hold much paper. It is more suited for a small office or home.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: DotStan
from Redondo Beach, CA
Verified Purchase:Yes
Easy to set up and great print quality. We typically buy color printers but found that since the printer is for home use, the black and white is perfect. We don’t have to worry about buying all the color toners. So less stress but not less quality.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Silva CPA
from Carlsbad, California
Verified Purchase:Yes
2nd worst printer that I have ever purchased.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com