Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Gas Dryer with Wrinkle Shield Plus Option - White
Customer Rating
5
Good dryer, great features.
on January 25, 2024
Posted by: Churchsparkey
from Detroit Michigan
[This review was collected as part of a promotion.] I have had my dryer for about two months now and I really like it. There are a lot more functions and it is very easy to understand.
[This review was collected as part of a promotion.] I’ve had this dryer for a month and couldn’t be happier with it. This one replaced an older model and I really like that the dial is replaced with buttons
[This review was collected as part of a promotion.] This probably has more features than I need or will ever use, but it has a lot of capacity. For me, this is a great time saving device that will hopefully serve me well for years to come.
[This review was collected as part of a promotion.] Bought this and installed on Nov. 6 th. Hasn’t worked on low setting at all. Towel and bulk setting work okay. But nothing on regular setting. Always wet and takes up to 4 hours to get dry. Very unhappy. Having a guy come out today but had to wait two weeks for this appointment!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 30, 2023
Thank you for sharing your insights with us, Maggie. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 438054. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Terrible, run. Repaired twice already for same issue that began within about a month of owning (I actually purchased both the washer & matching dryer together & thankfully took out a full warranty on both units). So my issue with the unit is this, you set the timer & it shuts off within a minute and plays the cycle done melody sound. It does not matter if it is a light OR full load. Our control panel was replaced (took 3 months for the company's repair people to be available) & second time it took 2 months for repair people to be available. Of course, this does not include the wait time on the part & the rescheduling for the part to be put in. Great times when you spend a couple grand on what was supposed to be a upgrade from cheap open top models. I'd take my old ones any day over these units.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 22, 2023
Thank you for sharing your insights with us, 0828dawn. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 433189. We’re looking forward to hearing from you. Marie Q