Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Gas Dryer with Wrinkle Shield Plus Option - White
Average customer rating
3.9
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
45
4 Stars
9
3 Stars
8
2 Stars
7
1 Star
10
64%of customers recommend this product.
(
30 out of
47)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Gas Dryer with Wrinkle Shield Plus Option - White
Customer Rating
2
bad website
on April 8, 2024
Posted by: rayinsj
[This review was collected as part of a promotion.] i went to your website to download the operating manual. when i clicked on the link for the manual, all i got wa the installation guide. i believe you need to redo your link.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2024
HI rayinsj. You can view your user manual at this link: http://spr.ly/6423wiabJ
You can also find a cycle guide as well as a quick start guide at this link: http://spr.ly/6425wiabz
You can also find a cycle guide as well as a quick start guide at this link: http://spr.ly/6425wiabz
Written by a customer while visiting whirlpool.com
Customer Rating
2
Problem with drying completely
on April 12, 2024
Posted by: Chuck
from Battle Creek, MI
[This review was collected as part of a promotion.] I am not happy that dryer does not aways completely dry clothes. Have had service here once. Still not always completely drying.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2024
Hello,
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 518136.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/laundry and select your Dryer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 518136.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
on May 2, 2024
Posted by: Babs856
from Bridgewater NJ
[This review was collected as part of a promotion.] Missing features I had on my previous Whirlpool stsckables. No pause & (most important) the barely audible little music that plays when cycle is complete is ridiculous … it’s barely audible standing right next to it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on May 5, 2024
Posted by: Cindy66
[This review was collected as part of a promotion.] I bought this dryer about a month ago. So far it has been great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features! It is worth what I paid for.
on May 13, 2024
Posted by: Marita
[This review was collected as part of a promotion.] I bought this last month, and I am very happy with the purchase. It has all the cool features I am looking for in a dryer.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Fit under the counter!
on May 23, 2024
Posted by: Yoga chick
[This review was collected as part of a promotion.] I’ve had this dryer for 3 weeks. I’m getting better at adjusting the settings. I wish a hard copy of a manual with directions had been included. I know I can get one online, but it’s so much easier to get one in the box.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Quit working after 1 day
on June 4, 2024
Posted by: Steve B
from Bedfor, TX
[This review was collected as part of a promotion.] The dryer quit working after 1 day. When we try to start the dyrer we have to open and then close the door again to get it to actually start. Plus we noted that the steam function does not work properly. The store where we purchased the unit told us to get a technician to come out and find out what was wrong. Why in the world would they make us do all the leg work to get a technician to come out - you would think that the store would take care of getting this issue resolved with minimal effort required on our part. We decided to call Whirpool about this issue and they are sending us a new dyrer but it's been almost 2 months sine we purchased the dryer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 546402.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Dryer
on July 24, 2024
Posted by: Linda
[This review was collected as part of a promotion.] I love it so far I have only had it two weeks nice features.
Written by a customer while visiting whirlpool.com