Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Gas Dryer with Wrinkle Shield Plus Option - White
Average customer rating
3.9
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
45
4 Stars
9
3 Stars
8
2 Stars
7
1 Star
10
64%of customers recommend this product.
(
30 out of
47)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Gas Dryer with Wrinkle Shield Plus Option - White
Customer Rating
5
Very quiet and great features.
on February 6, 2024
Posted by: Renee
[This review was collected as part of a promotion.] I bought this dryer in December 2023 and zi am very happy.
Written by a customer while visiting whirlpool.com
Customer Rating
4
If You Have Lots of Time to Start Your Dryer
on February 6, 2024
Posted by: Impatient
[This review was collected as part of a promotion.] The first most annoying thing is that once you’ve pressed the many buttons to get this dryer set the way you want, you can’t just press Start and walk away. When you press the start button, you must hold it while the controller counts down from three. I’m an impatient person and I want to get on to the next thing, not wait around for my dryer to process a button push!
To set the dryer for a load of colors, you might press Power, and Regular and Normal comes up. (BUT the Temp, Dryness and Wrinkle Shield will be set to your last load, not a Regular and Normal setting!). Then you must check & set Temp, Dryness, and Wrinkle Shield (which if not off, will steam your Clothes!) And, of course, check and clean the filter. Then you press & hold the dreaded Start button.
To figure out how to put my damp clothes on Air dry, I called Product Support twice. The first rep gave me an incorrect answer (2 dots on temp means Air Dry); the second rep concluded my model does not do air dry only – also an incorrect answer. I finally stumbled on the answer myself – Timed Dry allows you to move the Temp to Air and also turn off Wrinkle Shield so you won’t add steam.
Also, I find the lowest Dry setting is too close to dry.
No ability to control the Beep Volume. I have never heard the Beep tell me the load is done: the sound is too low. I am more likely to hear when the machine stops humming!
Once I get this Dryer going, it seems to work ok. But you have to have lots of time and patience to carefully start your dryer every time you use it. And don’t rely on Product Support. They’re just reading the same Quick Start Guide you have without the benefit of the actual buttons to press.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works like a washer should.
on February 28, 2024
Posted by: Janko727
[This review was collected as part of a promotion.] Bought this because our old ones needed to be replaced. It works perfect. It is really quiet. The sound it makes when a load is done is not very loud. We bought the 15" pedestal with it and for my wife who is 5'6" there is no bending to put laundry in or when transferring to the dryer. So far I would recommend this washer to others. Also recommend the pedestal to go with it.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Don’t buy! Won’t dry your clothes!
on March 8, 2024
Posted by: Dryer
[This review was collected as part of a promotion.] It does not dry well, I had to dry my clothes twice I tried different cycles and the clothes still come out damp.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 13, 2024
Thank you for sharing your insights with us, Dryer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 498417.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 10, 2024
Posted by: Jean
from IL
[This review was collected as part of a promotion.] Overall the dryer is good but do not understand why there is no light in the drum.
Very disappointing. My previous 13 yr old Whirlpool dryer had one.
Very disappointing. My previous 13 yr old Whirlpool dryer had one.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Can't go wrong with Whirlpool
on March 17, 2024
Posted by: Chris
[This review was collected as part of a promotion.] Just replaced an old dryer and was very happy with my choice of this Whirlpool dryer. What a difference and I highly recommend a Whirlpool appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not user friendly
on March 19, 2024
Posted by: None
[This review was collected as part of a promotion.] Settings are hard to see and too complicated.Control panel, is inconviniently placed high at the top when stacked.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Where is my dryer?
on April 2, 2024
Posted by: Carol
[This review was collected as part of a promotion.] I am still waiting for my dryer. Hopefully it will be here tomorrow but I haven’t heard from you today yet.
Written by a customer while visiting whirlpool.com