Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. Stackable Gas Dryer with Wrinkle Shield Plus Option - White
Average customer rating
3.9
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
18
4 Stars
5
3 Stars
7
2 Stars
3
1 Star
3
65%of customers recommend this product.
(
15 out of
23)
Customer Reviews for Whirlpool - 7.4 Cu. Ft. Stackable Gas Dryer with Wrinkle Shield Plus Option - White
Customer Rating
1
on November 28, 2023
Posted by: Maggie
from St. Louis
[This review was collected as part of a promotion.] Bought this and installed on Nov. 6 th. Hasn’t worked on low setting at all. Towel and bulk setting work okay. But nothing on regular setting. Always wet and takes up to 4 hours to get dry. Very unhappy. Having a guy come out today but had to wait two weeks for this appointment!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 30, 2023
Thank you for sharing your insights with us, Maggie. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 438054.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good
on December 4, 2023
Posted by: Miah
from Bay City, MI
[This review was collected as part of a promotion.] This probably has more features than I need or will ever use, but it has a lot of capacity. For me, this is a great time saving device that will hopefully serve me well for years to come.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on December 27, 2023
Posted by: Deb2
[This review was collected as part of a promotion.] Works beautifully. Enjoying the many drying options. Very happy.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good dryer, great features.
on January 25, 2024
Posted by: Churchsparkey
from Detroit Michigan
[This review was collected as part of a promotion.] I have had my dryer for about two months now and I really like it. There are a lot more functions and it is very easy to understand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 4, 2024
Posted by: Goey
[This review was collected as part of a promotion.] The dryer is fine but it should have a light in it.
Written by a customer while visiting whirlpool.com
Customer Rating
4
If You Have Lots of Time to Start Your Dryer
on February 6, 2024
Posted by: Impatient
[This review was collected as part of a promotion.] The first most annoying thing is that once you’ve pressed the many buttons to get this dryer set the way you want, you can’t just press Start and walk away. When you press the start button, you must hold it while the controller counts down from three. I’m an impatient person and I want to get on to the next thing, not wait around for my dryer to process a button push!
To set the dryer for a load of colors, you might press Power, and Regular and Normal comes up. (BUT the Temp, Dryness and Wrinkle Shield will be set to your last load, not a Regular and Normal setting!). Then you must check & set Temp, Dryness, and Wrinkle Shield (which if not off, will steam your Clothes!) And, of course, check and clean the filter. Then you press & hold the dreaded Start button.
To figure out how to put my damp clothes on Air dry, I called Product Support twice. The first rep gave me an incorrect answer (2 dots on temp means Air Dry); the second rep concluded my model does not do air dry only – also an incorrect answer. I finally stumbled on the answer myself – Timed Dry allows you to move the Temp to Air and also turn off Wrinkle Shield so you won’t add steam.
Also, I find the lowest Dry setting is too close to dry.
No ability to control the Beep Volume. I have never heard the Beep tell me the load is done: the sound is too low. I am more likely to hear when the machine stops humming!
Once I get this Dryer going, it seems to work ok. But you have to have lots of time and patience to carefully start your dryer every time you use it. And don’t rely on Product Support. They’re just reading the same Quick Start Guide you have without the benefit of the actual buttons to press.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on March 10, 2024
Posted by: Jean
from IL
[This review was collected as part of a promotion.] Overall the dryer is good but do not understand why there is no light in the drum.
Very disappointing. My previous 13 yr old Whirlpool dryer had one.
Very disappointing. My previous 13 yr old Whirlpool dryer had one.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not user friendly
on March 19, 2024
Posted by: None
[This review was collected as part of a promotion.] Settings are hard to see and too complicated.Control panel, is inconviniently placed high at the top when stacked.
Written by a customer while visiting whirlpool.com