Customer reviews from shop.mattel.com
Fisher-Price - Deluxe Kick & Play Piano Gym - Multi
Average customer rating
2.8
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
2
4 Stars
2
3 Stars
2
2 Stars
0
1 Star
4
67%of customers recommend this product.
(
4 out of
6)
Customer Reviews for Fisher-Price - Deluxe Kick & Play Piano Gym - Multi
Customer Rating
4
Keep an eye out
on June 9, 2021
Posted by: Jarbritt3
from Pennsylvania
My little one is 4 months. He can take the half circle out of the holes. So we're always putting that back into place. Then today he someone tore the elephant off the string because it had loose stitching. Not sure if it was just ours this happen to or not but figured I would let others know to keep an eye out. Otherwise my little one loves it
I would recommend this to a friend!
Response from shop.mattel.comBy mattel, June 11, 2021
Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
5
The best!
on November 17, 2020
Posted by: Melpppp
from New York
This is one of the best play mats I’ve seen! And for such an affordable price! My baby loves it! I love that they can use this throughout their growth. My baby loves the piano songs the most and the blue elephant.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4
My baby loves it!
on April 26, 2021
Posted by: Ash2435
from Wisconsin
Received item during my baby shower, I use this multiple times a day for tummy time and play time! Only complaint is that it doesn’t have a thicker mat.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Poor quality
on January 2, 2022
Posted by: KeriLS
from Nc
My daughter (2 months old) just received this for Christmas and one of the connections is already ripped because it wasn’t sewn together very well!
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Consumer Services, January 24, 2023
We'd like to help. Please call our Consumer Services Team at 1.888.253.4303, Mon.-Fri., 9a.m.-6p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Not everything with it
on May 22, 2022
Posted by: Gemma
from Frankfort kansas
I got one for baby shower 3 months ago never opened it till Ella was ready for it and the piece that holds the piano up is missing.
I would recommend this to a friend!
Response from shop.mattel.comBy Consumer Services, May 24, 2022
We're sorry a piece was missing from the gym. Please reach out to our Consumer Services team for help. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://service.mattel.com/us/ContactUs.aspx .
Written by a customer while visiting shop.mattel.com
Customer Rating
3
Mirror had a crack in plas and broke after 2 weeks
on June 14, 2022
Posted by: Tiff1996
from Oviedo fl
Love the piano and everything very disappointed the mirror broke so fast and left shards of plastic everywhere. My lil one really loved seeing his reflection while playing with it :(
Response from shop.mattel.comBy Mattel Consumer Services, Mattel Consumer Services, June 15, 2022
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-432-5437, Mon.- Fri., 9 a.m. - 6 p.m. EST.
Written by a customer while visiting shop.mattel.com
Customer Rating
1
Missing parts!!!
on July 3, 2022
Posted by: CLinder
from Illinois
I just opened the box for my newborn and there is no piano!! Isn’t that the whole point…. Very frustrating! Do not buy this product.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel Consumer Services, Mattel Consumer Services, July 6, 2022
We’re sorry to hear this. Our Consumer Services team is happy to help. You can reach them at 1-800-432-5437, Mon.-Fri., 9am-6pm ET.
Written by a customer while visiting shop.mattel.com
Customer Rating
3
Disappointed
on November 26, 2022
Posted by: Sadis
from Nashua, NH
[This review was collected as part of a promotion.] My daughter got this as a baby shower gift in September. We just opened it today and the piano lights up but doesn't make noise.
Response from shop.mattel.comBy Mattel, Consumer Services, November 29, 2022
We’re so sorry to hear this! Please give us a call so we can help you with this at 800-432-5437. We’re available Monday – Friday 9 a.m. – 6 p.m. EST.
Written by a customer while visiting shop.mattel.com