Customer reviews from shop.mattel.com
Fisher-Price - Smart Connect Deluxe Soother - White
Average customer rating
3.9
(49 Reviews)
Rating breakdown 49 reviews
5 Stars
27
4 Stars
8
3 Stars
4
2 Stars
4
1 Star
6
72%of customers recommend this product.
(
34 out of
47)
Customer Reviews for Fisher-Price - Smart Connect Deluxe Soother - White
Customer Rating
5
Amazing!
on April 9, 2018
Posted by: FL Mimi
from Florida
[This review was collected as part of a promotion.] This is the perfect night light for my 18 month old grandson to adjust to his new room. We love the sleek clean design, the ability to control it via the smart app, and that it does not operate on batteries. Sometimes it takes him longer to fall asleep at night, so being able to adjust the settings without going into his room is amazing. Also, customizing the lights and sounds differently for nap and bed time is a great feature. The best thing about this product is that due to his versatility it can be used for many years!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Absolutely a necessity!
on April 10, 2018
Posted by: MommaB2016
from Coloma, MI, United States
[This review was collected as part of a promotion.] I absolutely love this Smart Connect soother! It's got multiple different settings from the sound of music, to the color of the stars projection and even how bright the projection is/how often it changes colors. It's amazing and I am in love! I also enjoy the convenience of being able to connect it to my phone and adjust it without actually entering my daughters room and her waking up. 10/10!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
3
Great concept but doesn’t live up to it
on April 11, 2018
Posted by: Patycolo
from Miami, FL, United States
[This review was collected as part of a promotion.] I got the lamp because it sound it amazing and I loved the idea of the projections on the ceiling and wall. The sound is good and the lamp is a good size but the star projections on the ceiling are too big and not easily identify. The animals project on the wall only one. Even though the lamp changes color, the projections don’t. The music doesn’t go on harmony with the animal in my opinion.
No, I would not recommend this to a friend.
Written by a customer while visiting shop.mattel.com
Customer Rating
4
Fisher-price smart connect Deluxe Soother
on April 11, 2018
Posted by: ECfranz
from Saint Charles, MO, United States
[This review was collected as part of a promotion.] Right from the start, getting the Fisher-price smart connect deluxe soother, was super simple to set up and use. The first few days, we tested out different settings for to help our son to sleep. We really enjoy the different sounds they offer and of course the different light configurations. We used the app a few times in the middle of the night, but most of time, he sleeps through the night. We did take it on a mini vacation and it worked great. Not practical, but we wanted see how well it did in a hotel with extra noise. Overall we really enjoy the product and recommend it.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Great for all ages!
on April 12, 2018
Posted by: Nana trece
from Picayune,Ms.
[This review was collected as part of a promotion.] Another fantastic product from Fisher-Price, I watched a whole room of people pass out. The smart connect APP was easy to download and use, it doesn’t require batteries but I think it should have both in case of power outages or it could be a rechargeable product,and i received it immediately, nothing was broken and it exceeded my expectations! When can we get an adult version? Thanks!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
4
Wonderful product
on May 18, 2018
Posted by: Hilaryous
from Ottawa, Ontario
I absolutely love this thing and being able to control it without going into the baby's room is great. The only reason I don't give it 5 stars is because the sound is way too loud. Even at 3 (out of 10) it is crazy loud and baby's ears are still developing so you really shouldn't be playing music at that volume.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
5
Better than Hatch Baby!
on June 19, 2019
Posted by: Fa174
from Colonia, NJ
My husband tells everyone how much sleep this thing has saved us. We bought a Hatch Baby first. The Hatch Baby music sounded like it was being played in a tin can and the same song would play on repeat on a 30 second loop. It was torturous. We returned it and purchased this.
The buttons on the machine itself can be difficult to operate. Because of this, I don't actually ever touch the buttons. I only use the app. I hope they will update some things on the app eventually - only one person can be connected at a time. However, the app works great - and it will work better the closer you are. Our bedroom is across the hall from our baby's room and it works well. In the middle of the night if our baby wakes and has trouble settling, we turn the music on before going in the room - and almost every time it helps her settle back to sleep. We so rarely have to go in her room at night that when we do have to go in we are assessing her for signs of illness or teething.
The app functions well and also offers music on the go - so awesome to play lullabies in the car when the baby gets restless, or at the doctor's office to settle your child. People will comment on the lullabies and how sweet and well behaved my infant is. I grin and say, yes, I think we can all prefer lullabies to screaming!
The buttons on the machine itself can be difficult to operate. Because of this, I don't actually ever touch the buttons. I only use the app. I hope they will update some things on the app eventually - only one person can be connected at a time. However, the app works great - and it will work better the closer you are. Our bedroom is across the hall from our baby's room and it works well. In the middle of the night if our baby wakes and has trouble settling, we turn the music on before going in the room - and almost every time it helps her settle back to sleep. We so rarely have to go in her room at night that when we do have to go in we are assessing her for signs of illness or teething.
The app functions well and also offers music on the go - so awesome to play lullabies in the car when the baby gets restless, or at the doctor's office to settle your child. People will comment on the lullabies and how sweet and well behaved my infant is. I grin and say, yes, I think we can all prefer lullabies to screaming!
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com
Customer Rating
2
Was great then it wasn’t
on September 19, 2019
Posted by: Justanotherdad
from Montreal
We bought the soother 6 months ago and were delighted with it as we could modify the lights and sounds without having to enter the baby’s room. But then, without warning, we were no longer able to connect to the device as pressing the power button for 5 seconds became an impossible task. Instead of doing what it was supposed to do (cycle lights and connect to phone) it would quickly cycle power on and off causing an annoying on/off sound and never connecting. Now 2 months later and hundreds of attempts later I have given up and only use one of the functions that could have been done with a much more inexpensive piece of equipment.
No, I would not recommend this to a friend.
Response from shop.mattel.comBy Mattel, September 20, 2019
We're sorry your Soother isn't connecting to your device. Our Customer Service team would be more than happy to help. You can find their contact information here: https://service.mattel.com/us/ContactUs.aspx .
Written by a customer while visiting shop.mattel.com