Customer reviews from https://www.asus.com
ASUS - RT AXE7800 Tri-Band Wi-Fi Router - Black
Average customer rating
4.5
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
49
4 Stars
13
3 Stars
3
2 Stars
2
1 Star
3
88%of customers recommend this product.
(
23 out of
26)
Customer Reviews for ASUS - RT AXE7800 Tri-Band Wi-Fi Router - Black
Posted by: Bill Hornkohl
Verified Purchase:Yes
I was using my TMobile 5G router. I had a
three piece mesh network and two extenders. I turned off the TMobile wifi and wired my new router to the center of the house downstairs. I now get a strong signal throughout the house. I wanted to try the 6GHz band but found out I dont have anything that can use it.
three piece mesh network and two extenders. I turned off the TMobile wifi and wired my new router to the center of the house downstairs. I now get a strong signal throughout the house. I wanted to try the 6GHz band but found out I dont have anything that can use it.
Written by a customer while visiting https://www.asus.com
Posted by: C-Dub
Frequency of use:Daily
Verified Purchase:Yes
Love this router, our internet service provider is brittle at best. We’ve been through several big name routers but none have been as versatile and consistent as this gem. When we finally get fiber optic cable internet service in my area, my house will be ready for real high speed WiFi.
Written by a customer while visiting https://www.asus.com
Posted by: ActualHumanBeing
Frequency of use:Daily
Verified Purchase:Yes
Good range and performance, but it causes interference if it's within 5 feet of my home theater front speakers. I have also had the 5 and 6 ghz networks simply stop working once or twice, requiring a device reboot. Also every time I have tried to update the firmware, it says the update failed when the update was actually successful
Response from https://www.asus.comBy CLM, October 16, 2024
Dear ActualHumanBeing,
We regret to learn that you are experiencing issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2409008744-0003).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1047919/
We regret to learn that you are experiencing issues. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Please follow the troubleshooting steps in our FAQ below. If all steps have been completed, please reach out to us by email at customerloyalty@asus.com and provide the link to this review for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2409008744-0003).
Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1047919/
Written by a customer while visiting https://www.asus.com
Posted by: Chief4
Frequency of use:Daily
Verified Purchase:Yes
i purchased this new router to replace my ASUS AC1900 router that is connected to my ISP at 1200 Mbps. Keeping my same login made setup very easy. As I reconnected my devices, my LAN PC speed had jumped from 732 to 985 Mbps. My WiFi laptop speed jumped from 307 to 932 Mbps. It must be noted that my LAN PC is limited by a one gigabyte internet card. This router maximized my internet capability. I strongly recommend this router.
Written by a customer while visiting https://www.asus.com
Posted by: Bent665
Frequency of use:Daily
Verified Purchase:Yes
So far, I have zero complaints about the router. It was quick and easy to setup and add to my home network. As, usual, Newegg was awesome with the quick processing and prompt arrival of my order
Written by a customer while visiting https://www.asus.com
Posted by: Tim!
Frequency of use:Daily
Verified Purchase:Yes
This product replaced a D-Link router of similar specs. I found this product to be superior in coverage and features. It’s been a week and already it’s out performing the standard Spectrum and D-Link routers. I have over 40 devices using this network. No problem at all.
Written by a customer while visiting https://www.asus.com
Posted by: Brother Brown
Frequency of use:Daily
Verified Purchase:Yes
I purchased this router to replace my Internet provider's equipment. I was easy to setup & far more advanced than their hardware. I would highly recommend this product to anyone else with a similar need.
Written by a customer while visiting https://www.asus.com
Posted by: Tony B.
Frequency of use:Daily
Verified Purchase:Yes
Love how easily the ASUS MESH network can add additional ASUS devices. Makes it SO EASY.
Written by a customer while visiting https://www.asus.com