Came back from a 10 day European vacation and had to add the Breville Creatista to the kitchen arsenal. My wife and I enjoy making the variety of beverages throughout the day, and is very easy to use. We constantly say out loud, "great purchase"!
I was missing the pods that were advertised on the box
on February 5, 2023
Posted by: Kevin Artica
It works great we use it all the time but it was missing the pods that it was advertised it came with.
I would recommend this to a friend!
Response from breville.comBy Consumer Support, February 6, 2023
As part of our partnership with Nespresso®, all Nespresso®/Breville® products, like the Creatista™, are directed to contact Nespresso® Customer Care for assistance. Nespresso® Club coffee experts are available 24 hours a day, 7 days a week to answer all your questions about Nespresso® products.
Very limited instructions and no recipes for how to make different types of coffee.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 23, 2023
As part of our partnership with Nespresso®, all Nespresso®/Breville® products, like the Creatista™, are directed to contact Nespresso® Customer Care for assistance. Nespresso® Club coffee experts are available 24 hours a day, 7 days a week to answer all your questions about Nespresso® products.
We love and hate the Creatista Pro for several reasons. We love the machine because it really does take the best of all the other machines and puts it into a single compact easy to use machine that produces some really spectacular coffee drinks. We hate the machine because it is not built well. We bought our first machine in November 2022 and had it for 3 weeks before it broke. The machine, for whatever reason will turn itself off right in the middle of a milk frothing cycle. When I researched this issue for trouble shooting I found out that this is something that a lot of people had to deal with. We returned the machine and got another one, which lasted all of 3 days before the same issue started on that machine. We have now had to return that one and are now having to wait an entire month for a third machine. If the third machine has the same problem we will return it for good and probably never buy Breville again. I find it so hard to understand how a company can keep putting garbage into the market. I certainly hope that Breville finds the cause and fixes it for good because like I said the machine delivers everything we wanted when it worked, it's just unfortunate that we haven't had one that has worked for more than a month. So very disappointed.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 4, 2023
As part of our partnership with Nespresso®, all Nespresso®/Breville® products, like the Creatista™, are directed to contact Nespresso® Customer Care for assistance. Nespresso® Club coffee experts are available 24 hours a day, 7 days a week to answer all your questions about Nespresso® products.
I have been thru multiple machines over the years and this is by far the best in taste and the best looking one. Thank you for this amazing machine that makes me a perfect drink every time. PS clean up is so quick and painless
I have used the smaller Nespresso machine for years and found that the milk frothing gadgets could make foam but not make Micro foam so no Latte. I purchased the Breville Creatista Pro for the purpose of making my two Lattes a day and it did it. Do know what else, it was easy