Customer reviews from ASUS.com
ASUS - Vivobook Pro 16" Laptop - Intel 12th Gen Core i7 with 16GB Memory - NVIDIA GeForce 3050 Ti - 1TB SSD - Quiet Blue
Average customer rating
4.8
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
71
4 Stars
10
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
51 out of
51)
Customer Reviews for ASUS - Vivobook Pro 16" Laptop - Intel 12th Gen Core i7 with 16GB Memory - NVIDIA GeForce 3050 Ti - 1TB SSD - Quiet Blue
Customer Rating
5
The perfect purchase
on August 16, 2024
Posted by: Anonymous
from Miami FL
[This review was collected as part of a promotion.] I just bought this laptop , and I love it ; it’s exactly what I expect
Written by a customer while visiting ASUS.com
Customer Rating
3
Great computer sleek design
on September 25, 2024
Posted by: JN28264dyd
from Kansas City
I bought it a month ago, it’s relatively light and has a beautiful display. Very good processing power. However, I’ve been having issues with fan squeeking. Battery runs out quick but has a fast charger.
Response from ASUS.comBy Leonardo, CLM, September 27, 2024
Hi JN28264dyd,
We are sorry to hear about the fan noise and battery issues that you have been experiencing. This is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. Please follow the steps found in the FAQs linked below to troubleshoot these issues. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2409029926-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/us/support/faq/1015064/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
We are sorry to hear about the fan noise and battery issues that you have been experiencing. This is definitely not the norm and is not the kind of experience we want our customers to have with any of our products. Please follow the steps found in the FAQs linked below to troubleshoot these issues. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2409029926-0002" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Overheating and Fan issues - https://www.asus.com/us/support/faq/1015064/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain) - https://www.asus.com/support/faq/1043914/
Written by a customer while visiting ASUS.com
Customer Rating
5
great purchase
on October 2, 2024
Posted by: Mayileon11
from Florida
Excellent features, comfortable, light weight, very pretty.
Written by a customer while visiting ASUS.com
Customer Rating
5
great purchase
on October 2, 2024
Posted by: mayileon1976
from Doral,Fl
Excellent features, comfortable, light weight, very pretty Excellent features, comfortable, light weight, very pretty..
Written by a customer while visiting ASUS.com
Customer Rating
5
Neat Product
on October 30, 2024
Posted by: SUSANARL96
from San antonio, tx
I just bought this laptop today. So far it has neat features. I will update later once I start using more
Written by a customer while visiting ASUS.com
Customer Rating
5
Great Features
on December 16, 2024
Posted by: Matt27566534
from Pepperell, MA
[This review was collected as part of a promotion.] I bought this a year and am happy I did. One feature i love the digital touch pad is great.!!
Written by a customer while visiting ASUS.com
Customer Rating
5
Great Build Quality
on January 1, 2025
Posted by: Dominik Bar
I bought this a few weeks ago and the build quality is amazing
Written by a customer while visiting ASUS.com
Customer Rating
5
Great Home Laptop
on February 20, 2025
Posted by: Broward2024
from Pompano Beach, FL
After reviewing many other laptops from dedicated testers, I decided to purchase this model. It’s a great solution, a delicate balance between performance, screen size and portability. Great CPU and screen.
Written by a customer while visiting ASUS.com