Customer reviews from lenovo.com
Lenovo - IdeaPad Flex 5 - 14" Touchscreen - AMD Ryzen 5 - 16GB Memory - 1TB SSD - Storm Gray
Average customer rating
4.5
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
43
4 Stars
12
3 Stars
2
2 Stars
1
1 Star
3
91%of customers recommend this product.
(
39 out of
43)
Customer Reviews for Lenovo - IdeaPad Flex 5 - 14" Touchscreen - AMD Ryzen 5 - 16GB Memory - 1TB SSD - Storm Gray
Posted by: KatrinaH
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very awesome computer! Its quick, responsive, and effortlessly runs anything i need it too! It was an upgrade from my previous ideapad and i love it even more than my first! Especially appreciate that it came with a stylus to use too!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Pookie55
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exactly what I wanted. Works exactly like advertised. Good battery life
Written by a customer while visiting lenovo.com
Posted by: ideapad flex 5
Verified Purchase:Yes
[This review was collected as part of a promotion.] The rating is based on the product meeting my expectations. It’s no MacBook Pro but for about a third of the price, I think it’s and incredible value. Props to Lenovo online sale reps. Super-helpful - kinda like Apple of old.
Written by a customer while visiting lenovo.com
Posted by: CLCL
Verified Purchase:Yes
[This review was collected as part of a promotion.] I checked the questions and review section for this product but the reviews and answers ended up being for different/pricier models even though I was on the page with this specific model. So don’t let the reviews and answers mislead you. This model don’t come with pen and not sure if it’s worth all rave reviews. I contacted customer service that this practice of showing review of fancier/pricier model is misleading. Service was horrible that they were shuffling me around between sales and tech that they had no way of logging my complaint. and then they didn’t respond in middle of our chat session. Very unprofessional
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 2, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience or misunderstanding.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
WARNING - Poor Product Lenovo Doesn't Stand Behind
on September 28, 2022
Posted by: SKS2023
from Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] Terrible product and terrible service. The Ideapad has a fragile feel to it and is not suitable for a regular commute. The WiFi adapter started going out intermittently within a week of receiving the product, but then would come back. After having the product for five weeks I attempted a return, but since I passed the 30 day mark (because I worked with tech support), Lenovo would not support a return.
Recommendation: DO NOT BUY
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 29, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Additionally, for WiFi concerns, please utilize this link https://support.lenovo.com/us/en/solutions/ht101634.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Fludoc
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Reasonably fast, decent storage, plenty of ports that are often missing on more expensive Lenovo models all at a bargain price. No complaints.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 14, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: JOHNMAI
from STATEN ISLAND NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] LOVE MY NEW LAPTOP
EVERYTHING I WANTED
QUICK SHIPPING
EASY SETUP
GREAT PRICE
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Gorillass
from Arizona
Verified Purchase:Yes
Hate to give such a bad review but this device is horrible :/ it’s constantly freezes then restarts its self. As a student, I’ve had to restart multiple assignments due to a this issue.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 8, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. We recommend updating your system through both Windows and Lenovo Vantage.
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com