Customer reviews from Western Digital
WD - Red 1TB Internal SATA NAS Hard Drive for Desktops
Average customer rating
4
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
7
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
1
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for WD - Red 1TB Internal SATA NAS Hard Drive for Desktops
Customer Rating
1
WD is setting drives to WARNING after 3 years!!!!!
on May 29, 2023
Posted by: Bobby88954
WD is now using their device analytics to set the NAS drives to WARNING after 3 years of up time! This is insane. I bought your drives and your going to make them essentially useless after 3 years? They should last at LEAST 7+ years. That's why I bought NAS drives for my NAS to run 24/7 for years on end.
Response from Western DigitalBy SM OLS, May 31, 2023
Hello,
We're sorry to hear about your user experience with WD Red Plus Hard Drive and appreciate your time for providing the review
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you, You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
We're sorry to hear about your user experience with WD Red Plus Hard Drive and appreciate your time for providing the review
We are extremely sorry for the inconvenience .This is not the service we ever want for our customers, this usually never happens. Please allow us to make it correct for you, You could raise a concern ticket on the given link, the customer support team get back to you in a earliest possible time . Please refer to the link mentioned: https://support-en.wd.com/app/ask/session/
All our products must pass our stringent quality standards before leaving our factory to be free from defects in materials and craftsmanship. We stand behind our products throughout the device's factory warranty period. We would appreciate the opportunity to assist you further. You can contact us by phone below and provide your details.
Need Help? Please see our "'Contact Us" page for information.
Written by a customer while visiting Western Digital
Customer Rating
2
very poor quality for high end model
on May 15, 2024
Posted by: nas_user
Bought 4 of them, 1 already in RMA status - very poor quality for high end model
No, I would not recommend this to a friend.
Response from Western DigitalBy SM OLS, May 17, 2024
Hello,
We are sorry for the inconvenience caused to you. This is not the service we ever want for our customers, this usually never happens. We take customer feedback seriously and strive to provide reliable solutions. Your satisfaction is important to us.
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support the customer support team get back to you in a earliest possible time.
We are sorry for the inconvenience caused to you. This is not the service we ever want for our customers, this usually never happens. We take customer feedback seriously and strive to provide reliable solutions. Your satisfaction is important to us.
If you have any specific concerns or require technical support, Please feel free to contact us directly at www.westerndigital.com/support the customer support team get back to you in a earliest possible time.
Written by a customer while visiting Western Digital
Customer Rating
4
Have been VERY dependable
on November 8, 2022
Posted by: ironwolfjt
I now have 26 of these drives in 6TB and 8TB sizes and haven't had any trouble from them. I have 16 in two 8-bay enclosures feeding digital media to our Media Center Computer and throughout our house. Music, movies, and pictures. The other 8 are humming along nicely in my Synology NAS.
Now I will have to say, the last 2 drives I purchased were in bubble wrap and inside one box. Previous purchases have been in individual drive boxes and then inside one larger box. No harm, drives work perfectly just not packed the way I'm used to from you guys.
Now I will have to say, the last 2 drives I purchased were in bubble wrap and inside one box. Previous purchases have been in individual drive boxes and then inside one larger box. No harm, drives work perfectly just not packed the way I'm used to from you guys.
Written by a customer while visiting Western Digital
Posted by: Brn349
Verified Purchase:Yes
Nothing to complain about. Worked great from power up.
Written by a customer while visiting Western Digital
Customer Rating
5
Great drive for my NAS
on March 21, 2022
Posted by: Jacko
Bought 6 of these and ran extended SMART test and all checked out OK. So far all are in service and running fine,
Written by a customer while visiting Western Digital
Customer Rating
5
Arrived well packed and seemingly working fine.
on November 15, 2022
Posted by: Fredrick
I bought 2 8TB drives to upgrade the storage in my nas and they arrived packaged well and I was able to get them up and running pretty quick. So far, so good.
Written by a customer while visiting Western Digital
Customer Rating
5
So Far So Good
on December 28, 2022
Posted by: MightyMouse
Used in a Synology DS 920+ for a plex server. Can’t complain after filling the entire drive to the brim with 4K media. A bit loud but you get used to it and eventually stop noticing the drive noises! As for reliability, still too new to tell, it’s only been a month! Shipping wise: Little box, drive in ESD bag, 2 plastic black clamshells holding drive secure in the box. My drive was just fine when I unpacked it. Your mileage may vary but I figured I would add a positive review to the recent sea of negative reviews.
Written by a customer while visiting Western Digital
Customer Rating
5
Why Windows 10 pro Greek, see dhe Disk us 5 Tera
on December 30, 2022
Posted by: Dim-Jim
My new indoor 8 Tera disk, (I put it as a 2nd disk), just for storage on my Desktop, (before I had 4 Tera), but unfortunately it does not see it with the full capacity of 8 Tera but only as 5 Tera?
Written by a customer while visiting Western Digital