Customer Reviews for Garmin - inReach Messenger 1.08" GPS with Built-In Bluetooth - Black
Customer Rating
2
Not as intuitive as expected
on October 11, 2023
Posted by: Scott from Scottsdale
I've owned a DeLorme inReach SE a few years ago, but since I own a Garmin Forerunner watch and Garmin Edge MTB computer, I thought I'd go with Garmin's inReach Messenger this time. The interface is not as intuitive as I'd expect and I'd often spend several minutes getting things set up prior to initiating a hike or a MTB ride. It wasn't clear if my tracking points were being sent to my wife. The DeLorme was much easier to operate and navigate menus. Disappointed.
Response from GarminBy Garmin, October 19, 2023
Thank you for your review and experience with the inReach Messenger. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
It took me awhile to learn how to use the device. In hindsight, I guess all the information is present in the Quick Start pamphlet and the online manual, but even though I read through those documents ahead of time, it takes fumbling around in the field to realize confusion. Going back to the documents after my fumbling has gotten me straightened out, I believe. I expect I will be pleased with the device from now on.
This is my fourth inReach device. I started with the original Mini, gave it away and got the 66i, gave it to a friend and got the 750i. I loved the 750i for the camera and touchscreen, but it is big and heavy. I was going on a rugged five-night backpacking trip to a remote valley in the Sierras, so I bought and activated the Messnger. I'll keep the 750i and just use it as a handheld navigator. The Messnenger sends and receives messages faster (more promptly) than any inReach I've used. I think it's the antenna design and the transnit power, but I'm not sure. I just know it sends and receives quickly. I used it daily during my trip just to touch base with my wife and the sends seemed to only take seconds. On a few occasions her replies were very quick, limited by her response time not the device. Also, I love the Messenger App on my Android phone. It's well designed and very easy to use to configure the device and to send and receive messages.
Garmin Messenger displays coordinates but does not allow them to be copied to paste into a nav program, it should be an easy thing to do for a software developer but my guess is that would undermine sales of their InReach mapping devices so they purposely do not include the capability, frustrating and also potentially a limitation that could keep a stranded person from being rescued.
Response from GarminBy Garmin, October 19, 2023
Thank you for your review and experience with the inReach Messenger. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
I bought the in reach specifically for an elk hunt in north New Mexico in areas above 10,000 feet with no cell service. It worked better than I expected and had great connection and awesome battery life during the entire five day hunt.
I have used the Garmin Inreach on 5 trips so far and have loved the ability to communicate with the family when in the backcountry. It also gives my wife and the parents of the Scouts I go with piece of mind. That being said, I do not love the Usage Plans. I am either not using it at all and paying for it or I am using it alot and paying more for it. Oh well...
I both this 3 weeks ago for a trip and doesn’t full fill mi expectations. It’s a lot more dificult to use than de inreach Mini. It doesn’t work with garning explore and farming Earthmate, making it only a comunication divise.
Response from GarminBy Garmin, October 9, 2023
Thank you for your review and experience with the inReach Messenger. We would like to discuss this further over email. If you would please email us at product.support@garmin.com.
I bought this primarily for safety and tracking on long motorcycle rides. I found it easy to operate and it integrated well with my Garmin Zumo XT (also my Garmin Instinct watch during hikes). Battery life is great, dropping to 65% after 10 long travel days leaving breadcrumbs every 10 minutes. The only hiccup so far is that the used message count between the device (as read on the Messenger app) and Garmin Explore don't agree. I'm told that the Explore number is accurate.