Customer reviews from Samsung US
Samsung - 27" ViewFinity S8 4K UHD IPS Thunderbolt4 HDR10 with Speakers - Black
Average customer rating
4.3
(62 Reviews)
Rating breakdown 62 reviews
5 Stars
44
4 Stars
7
3 Stars
3
2 Stars
4
1 Star
4
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for Samsung - 27" ViewFinity S8 4K UHD IPS Thunderbolt4 HDR10 with Speakers - Black
Customer Rating
2
Looks nice but I regret buying
on August 10, 2023
Posted by: xjojox55
I really want to like this monitor and when it works its great. But like others I have a consistent problem with Thunderbolt in a dual monitor configuration. After receiving a signal, one or both monitors will freeze up with the menu staying on the screen. The menu will not disappear and cannot actually be accessed. This means that the monitor cannot be powered off without unplugging it, which is the only way I have found to correct the problem. I might have to unplug the monitor 3-5 times in order to get it to work properly. Doing this every time I want to use my computer is a huge inconvenience and makes Thunderbolt more trouble than it is worth. You would think the problem could be fixed with a firmware update, but there is no update. I regret choosing this monitor and will not purchase another monitor from Samsung.
Response from Samsung USBy Samsung, Samsung, August 14, 2023
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
2
Unreliable, Black boxes with ‘Eye Saver’ or ‘USB C
on April 28, 2023
Posted by: Steve
Have had for at least two months, extremely disappointed. Black unresponsive screen, constant black boxes on screen that can’t be controlled by computer and block mouse activity. Eye Saver, Register product etc. Bought this for compatibility with a new Mac Mini. After several bouts, with inactive monitor I’m convinced it’s monitor/connectivity issues.
Response from Samsung USBy Michelle S, Display, Monitors, May 4, 2023
We are very sorry to see that you have encountered issues with the Samsung 27" Viewfinity S80TB 4K UHD IPS Thunderbolt4 with Built-in Speakers Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Written by a customer while visiting Samsung US
Customer Rating
1
Does not work right with Mac Mini
on June 4, 2023
Posted by: Tots
Expertise:Expert
Using the latest Mac Mini via USBC this monitor is unreliable, works at 1st but then becomes completely unresponsive after 4days of use. Only thing that gets it back is to unplug it and apply a hard restart the mac.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Response from Samsung USBy Michelle S, Michelle S, June 5, 2023
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
1
Very inconvenient issues, constantly!
on December 17, 2023
Posted by: Chris in NJ
from Williamstown, NJ
Expertise:Intermediate
The pros of this Samsung monitor - 4K resolution (it really looks great) and Thunderbolt connection - what I thought would be perfect for my Mac Studio. That is all, because:
I have had nothing but issues out of the box with the monitor screen freezing, the menus remaining fixed on the display with no way to make them disappear, outside of unplugging the monitor, because, in addition, the power and setting buttons absolutely do not work when either of these scenarios occur. And it's not sometimes but nearly EVERY TIME I use my system - no exaggeration... EVERY SINGLE TIME.
I contacted support who asked that I completely unplug the monitor from the wall for an extended about of time to "reset the monitor." That seemed to resolve the issue for a few days before the same issues started all over again.
Not at all happy with this purchase. No firmware updates have been available since I purchased the monitor in June of 2023. DO NOT RECOMMEND AT ALL.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung, December 18, 2023
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture qualities
on September 27, 2022
Posted by: Lovingtoshop
[This review was collected as part of a promotion.] I use my monitor for work. I deal with furniture color and design so I needed something with great clarity. The price was very good also
Written by a customer while visiting Samsung US
Customer Rating
5
Top Notch 34 inch monitor
on September 23, 2024
Posted by: AmazingMonitor
[This review was collected as part of a promotion.] The 34" Samsung ViewFinity S65UA Ultra-WQHD Curved Monitor offers an excellent display for productivity and entertainment. With a 3440x1440 resolution, the ultra-wide screen provides crisp visuals and ample workspace for multitasking. It reduces eye strain, and creates a more natural viewing experience. Additional features like USB-C connectivity, adjustable stand further boost its versatility. Overall, it’s a top choice for professionals or small busines owners seeking a high-quality, multitasking-friendly monitor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
DON'T BUT SAMSUNG MONITORS!
on February 29, 2024
Posted by: tomC
DON'T BUT SAMSUNG MONITORS! I purchased a Samsung curved monitor and in the 2.5 years I had it I had to repair 3 times! Leaving me with no monitor and greatly effecting my work! Now that the warranty has expired I need to replace the entire screen with my own $! Very upset!
Response from Samsung USBy Samsung, March 1, 2024
We are very sorry to hear that you are experiencing issues with your monitor. Although your monitor is out of warranty, we invite you to contact Samsung Customer Support for troubleshooting to see if we can resolve your issue over the phone.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
If our Customer Support agent determines that service is required, they will review the flat-rate service fee for your monitor. It would not cover the cost of shipping your monitor to us, but does cover the cost of shipping the monitor back to you. You are responsible for shipping fees to Samsung Customer Service; we recommend using a trackable shipping service like UPS.
You can reach Samsung Customer Support at 1-800-SAMSUNG and a representative will gladly help you.
Thank you for choosing Samsung. Again, I am very sorry for the current issue. We look forward to hearing from you.
Written by a customer while visiting Samsung US
Customer Rating
5
Let this monitor Curve Your Enthusiasm
on April 30, 2023
Posted by: Enlighten1
[This review was collected as part of a promotion.] But what really sets this monitor apart is its 1000R curvature. This feature closely matches the curve of the human field of sight, allowing you to take in the entire screen at a glance and reducing eye strain compared to flat monitors. Whether you’re gaming, watching movies, or working on design projects, the 34” ViewFinity S65UA Ultra-WQHD Curved Monitor provides an unparalleled viewing experience that will leave you wondering how you ever managed without it.
Overall, I highly recommend the 34” ViewFinity S65UA Ultra-WQHD Curved Monitor to anyone looking for a top-of-the-line monitor that delivers an immersive and comfortable viewing experience.
Written by a customer while visiting Samsung US