Customer reviews from Samsung US
Samsung - 27" ViewFinity S8 4K UHD IPS Thunderbolt4 HDR10 with Speakers - Black
Average customer rating
4.1
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
11
4 Stars
2
3 Stars
1
2 Stars
3
1 Star
1
60%of customers recommend this product.
(
3 out of
5)
Customer Reviews for Samsung - 27" ViewFinity S8 4K UHD IPS Thunderbolt4 HDR10 with Speakers - Black
Customer Rating
2
Looks nice but I regret buying
on August 10, 2023
Posted by: xjojox55
I really want to like this monitor and when it works its great. But like others I have a consistent problem with Thunderbolt in a dual monitor configuration. After receiving a signal, one or both monitors will freeze up with the menu staying on the screen. The menu will not disappear and cannot actually be accessed. This means that the monitor cannot be powered off without unplugging it, which is the only way I have found to correct the problem. I might have to unplug the monitor 3-5 times in order to get it to work properly. Doing this every time I want to use my computer is a huge inconvenience and makes Thunderbolt more trouble than it is worth. You would think the problem could be fixed with a firmware update, but there is no update. I regret choosing this monitor and will not purchase another monitor from Samsung.
Response from Samsung USBy Samsung, Samsung, August 14, 2023
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
2
Unreliable, Black boxes with ‘Eye Saver’ or ‘USB C
on April 28, 2023
Posted by: Steve
Have had for at least two months, extremely disappointed. Black unresponsive screen, constant black boxes on screen that can’t be controlled by computer and block mouse activity. Eye Saver, Register product etc. Bought this for compatibility with a new Mac Mini. After several bouts, with inactive monitor I’m convinced it’s monitor/connectivity issues.
Response from Samsung USBy Michelle S, Display, Monitors, May 4, 2023
We are very sorry to see that you have encountered issues with the Samsung 27" Viewfinity S80TB 4K UHD IPS Thunderbolt4 with Built-in Speakers Monitor. We understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Written by a customer while visiting Samsung US
Customer Rating
1
Does not work right with Mac Mini
on June 4, 2023
Posted by: Tots
Expertise:Expert
Using the latest Mac Mini via USBC this monitor is unreliable, works at 1st but then becomes completely unresponsive after 4days of use. Only thing that gets it back is to unplug it and apply a hard restart the mac.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
4
Value
1
Response from Samsung USBy Michelle S, Michelle S, June 5, 2023
Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture qualities
on September 27, 2022
Posted by: Lovingtoshop
[This review was collected as part of a promotion.] I use my monitor for work. I deal with furniture color and design so I needed something with great clarity. The price was very good also
Written by a customer while visiting Samsung US
Customer Rating
2
Works but unstable and needs rebooting frequently
on January 23, 2024
Posted by: mcross
from southern NH, USA
Expertise:Expert
I bought two of these about 4 months ago, and they works OK but have some internal firmware stability issues. It frequently locks up such that it has on-screen displays stuck on the screen or even just nothing, and does not respond when it needs to change settings, etc. I have also had issues with the ethernet port on it stopping to function after some time. The only fix seems to be power cycling the monitor.
I wish it worked well because other than this stability issue I love the features and the display.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Samsung, January 24, 2024
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US
Customer Rating
5
Very clear . Well responding.
on September 16, 2025
Posted by: Ravnaakhmedov
[This review was collected as part of a promotion.] I am using the monitor for office works. I am very happy to have high quality resolutions. All my works are very clear screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Very, Very Good Monitor
on February 8, 2023
Posted by: SNWPNW
from Los Angeles
Expertise:Expert
This monitor arrived about 3 weeks ago and so far it's excellent. I'm connecting it to my MacBook Pro through Thunderbolt 4 and it works perfect including charging the MBP. I haven't checked color yet but at first look it is very good as factory calibrated. My only mistake was to not purchase the 32" model thinking it was going to be too wide. The bezel is so small that the 27" looks like an old school 24" and the 32" probably looks like a 27".
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bright and beautiful
on October 22, 2022
Posted by: Patric
[This review was collected as part of a promotion.] Use this to watch 4k movies from my PC, and it's the brightest and sharpest. Had a bunch of settings to customize for my preference too, like sharpness
Written by a customer while visiting Samsung US