[This review was collected as part of a promotion.] Needed a new computer and after some research settled on Lenovo. Called the Customer Service Line and a very helpful young lady walked me through the process. She helped me secure some upgrades and save some money at the same time. Very satisfied with both the product and the service.
[This review was collected as part of a promotion.] Great general purpose laptop -- fast, lightweight and fully capable of handling everything I throw at it.
[This review was collected as part of a promotion.] Purchased for son who is attending college. He loves it for its "lighting speed and abundance of RAM"
DO NOT BUY! Mouse is faulty-technical didn’t help!
on September 16, 2022
Posted by: m9622
from Mississippi
Verified Purchase:Yes
The trackpad mouse STOPPED WORKING 2 weeks after receiving the computer! Unbelievable! Have spoken to technical support 4 times-and was eventually told “could not help me because I didn’t have premium warranty protection.” SUCH Bologna! I wanted to give Lenovo a chance after having many HP, Dell, Apple MacBook pros. Apparently should have stayed. Very disappointed. This is not a joke nor is it exaggerated.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 19, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
[This review was collected as part of a promotion.] Pleasantly surprised with quality at the price point. I've had a number of Thinkpads over the years and know how well they hold up. This is actually my first Thinkbook. I was a little hesitant to pull the trigger since I had never laid my hands on one. But I'm pretty happy with the purchase. The keyboard types well, screen is good quality, and it's plenty fast (starts up in seconds). I'm a career IT guy and web developer. I was looking for something moderately price to replace my expensive Dell XPS that went bad out of no where.