Customer reviews from lenovo.com
Lenovo - ThinkBook 15 G4 15.6" Touch-screen Laptop - i7 with 16GB memory - 512GB SSD - Gray
Average customer rating
4.5
(154 Reviews)
Rating breakdown 154 reviews
5 Stars
107
4 Stars
30
3 Stars
9
2 Stars
3
1 Star
5
90%of customers recommend this product.
(
101 out of
112)
Customer Reviews for Lenovo - ThinkBook 15 G4 15.6" Touch-screen Laptop - i7 with 16GB memory - 512GB SSD - Gray
Customer Rating
1
Do not buy - speakers buzz and freezes the laptop
on September 21, 2022
Posted by: LillieZ
Verified Purchase:Yes
When listening to music or doing anything with audio, the speakers make a "buzzing" noise and freezes momentarily while doing so. For having spent a good amount of $, it is not worth it to have speakers that don't work and freezes the laptop.
I even got a replacement for the original one that I bought because it was doing this, but even the replacement does the same thing. Therefore, it is an issue with all of these laptops. I do not recommend. My $200 Samsung chrome book can handle more than this laptop.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 22, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
We also recommend updating your system through Windows and Lenovo Vantage.
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
We also recommend updating your system through Windows and Lenovo Vantage.
For Windows Updates:
1. Go into your system settings
2. Click on "Windows Update"
3. Click "Check for Updates"
4. Run all recommended Windows/driver updates located here
For Lenovo Vantage Updates:
1. Launch Vantage which is already installed on your system (please search for "Vantage" on your task bar)
2. Click the “Check for System Updates" button
3. Run all BIOS/Driver updates as recommended
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: spach
from San Lorenzo, PR
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a computer for my work. This is a great purchase, excellent computer.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Camera & picture quality could be much better.
on September 19, 2022
Posted by: Long time laptop user
from Kansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] The camera and the qualify of the picture on Zoom meetings is not real good. It has also been a problem hooking an external speaker up to it for Zoom meetings. Don't like the fact that it's one jack for both a mic and headphones/external speakers.
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Basic007
Verified Purchase:Yes
[This review was collected as part of a promotion.] Working perfectly. Touch screen, brightness, battery longevity all working to what I had hoped. Fantastic.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Dcparr
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this computer! It is compatible with my school computer. No more lugging back and forth. Images are clear. Clicking is precise. It’s a lean, mean power machine for this teacher!
Written by a customer while visiting lenovo.com
Customer Rating
1
DO NOT BUY! Mouse is faulty-technical didn’t help!
on September 16, 2022
Posted by: m9622
from Mississippi
Verified Purchase:Yes
The trackpad mouse STOPPED WORKING 2 weeks after receiving the computer! Unbelievable! Have spoken to technical support 4 times-and was eventually told “could not help me because I didn’t have premium warranty protection.” SUCH Bologna! I wanted to give Lenovo a chance after having many HP, Dell, Apple MacBook pros. Apparently should have stayed. Very disappointed. This is not a joke nor is it exaggerated.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 19, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: testerHeather
from Charlotte NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast, reliable, light - finding the finger print reader to be very helpful -- Love that it didn't come pre-loaded with a bunch of junk, so it was a pretty fast setup.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kingsley85
from Bulverde, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would say that in the time I've been using this Thinkbook, I'm satisfied with my purchase. I'm the type of person who buys something for the long haul. It is lightweight but doesn't feel cheaply made. Battery life is respectable. Touch screen adds some advantages to the experience. It would be nice if there were larger Data storage configurations. I got the largest option offered but, I feel like 1TB wouldn't be that hard to fill up over time. I do recognize that a lot of platforms are going to more cloud based storage but, I prefer to keep things local. I personally am still adjusting to the configuration of accessory ports on the sides of this Notebook. I'm used to seeing a lot more ports for accessories but Lenovo really streamlined what's pertinent for most applications (I just need to get with the times :P). It's quick, its responsive, and pretty quiet. Be mindful the ventilation is pushed out the bottom so, not recommended for Lap use. I haven't used this Thinkbook for gaming so I can't weigh in on the iRIS graphics just yet but, I'm confident in its abilities if you play some of the more old school games.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com