Customer reviews from Newair
NewAir - 45lb. Nugget Countertop Ice Maker with Self-Cleaning Function, Refillable Water Tank, and BPA-Free Parts - Stainless Steel
Average customer rating
4.1
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
35
4 Stars
7
3 Stars
3
2 Stars
4
1 Star
7
82%of customers recommend this product.
(
41 out of
50)
Customer Reviews for NewAir - 45lb. Nugget Countertop Ice Maker with Self-Cleaning Function, Refillable Water Tank, and BPA-Free Parts - Stainless Steel
Customer Rating
5
Love this ice maker!
on February 20, 2023
Posted by: Islandgal
from Fl
Verified Purchase:No
If you're a ice lover this is it! The product is a great size and perfect for gatherings! It's so convenient and can be stored on your countertop. Love my new ice maker!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
5
Great product
on February 16, 2023
Posted by: James H.
from Atlanta, Ga.
Verified Purchase:No
My family truly loves this ice maker. Restaurant style ice at home.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit AI-420SS. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit AI-420SS. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
HIGHLY RECOMMEND
on August 26, 2022
Posted by: Paola
from FL
Verified Purchase:No
As a nugget ice fanatic, this machine has it down. This easily became a family favorite, the ice is great, and it makes honestly as much as you need throughout the day. A downside is, it is load when initially starting it. Looking forward to gatherings with friends and family that enjoy nugget ice as much as I do!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-420SS. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AI-420SS. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Gumbo
Verified Purchase:Yes
Super disappointed in this ice maker and will have to return. it is so loud and takes forever to make ice.
Response from NewairBy Newair, Customer care, January 10, 2023
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Love the ice.
on February 20, 2023
Posted by: Mike
from GA
Verified Purchase:No
Unit is fast and easy to operate. Keeps up with demand. Looks nice on the counter. It is louder than the cube maker ice machines, but that's because extruder machines have a moving auger that adds to the noise.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
4
Recommend - Excellent Quality, Easy to Set up, Great Ice!
on November 15, 2022
Posted by: Jonathan
from Los Angeles, CA
Verified Purchase:Yes
Have only had the product for a few weeks but so far, so good. Ice quality is good - right size, right texture. Machine a bit loud for inside bar but for outside use and in pantry area just fine. Operation easy. Set up easy Quality of unit impressive. Overall very happy with unit.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to this product AI-420SS. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to this product AI-420SS. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Jonim
from NC
Verified Purchase:Yes
Just what I wanted. Great crunchy ice, looks sleek. A little noise but not more than expected.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit AI-420SS. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit AI-420SS. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Bought two of these.
on February 8, 2023
Posted by: Office Clerk
from Tahlequah, OK
Verified Purchase:No
Purchased two of these. One worked perfectly fine. We haven't been able to use the other product. It was defective. This review serves as payment for shipping. Enjoy!
I would recommend this to a friend!
Written by a customer while visiting Newair