Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.8
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
161
4 Stars
27
3 Stars
5
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
on January 27, 2026
Posted by: Ka55
[This review was collected as part of a promotion.] Sleek modern design. Simple to understand functions. Easy to use. Both my husband and I love it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 28, 2026
Hi there. We’re thrilled to hear that both you and your husband love your new appliance! It’s great that the sleek, modern design and simple, easy-to-use functions are making a positive difference in your kitchen.
We hope it continues to serve you well for years to come! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We hope it continues to serve you well for years to come! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Microwave
on January 15, 2026
Posted by: Sheryl3721
[This review was collected as part of a promotion.] I love it. It works great. The controls are intuitive so it's been easy to learn.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 16, 2026
Hi there. We’re thrilled to hear you love your new appliance! It’s great to know the intuitive controls are making it easy to use and enjoy.
If you ever need assistance or have questions, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST at 1‑800‑374‑4432, or you can chat with us live on our website.
Thank you for choosing Frigidaire!
Best Regards,
Ruth
If you ever need assistance or have questions, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST at 1‑800‑374‑4432, or you can chat with us live on our website.
Thank you for choosing Frigidaire!
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Ntuitive appliance
on December 28, 2025
Posted by: Patrick in Austin
[This review was collected as part of a promotion.] Ok we all know it’s intuitive but hey the new Frigidaire microwave makes great use of shortcuts for time based cooking which makes it super easy to use
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 29, 2025
Thank you for your review! We’re glad to hear you’re enjoying the intuitive design and the convenient time-based cooking shortcuts. We appreciate your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 23, 2025
Posted by: JN from NJ
[This review was collected as part of a promotion.] Microwave works great and looks sleek! The Quick Start buttons are a great feature. I only wish it would beep less frequently when the food is done. I can’t always get to it before it beeps again. I deducted one star for the beeping, but I love the microwave and all the shortcut buttons!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great replacement microwave
on December 21, 2025
Posted by: KSRich
[This review was collected as part of a promotion.] We purchased this to replace our microwave, its got a new sleek design, better handle built in to the door. Very easy to install
Written by a customer while visiting frigidaire.com
Customer Rating
4
on November 23, 2025
Posted by: BigCed
[This review was collected as part of a promotion.] It looks great. Works as it should. The fan is loud on high or low.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good performance, clumsy opening
on November 22, 2025
Posted by: Marti K
[This review was collected as part of a promotion.] From a performance standpoint this is definitely a 5* rating, but physical configuration gets a description of "clumsy". Does not have a handle which can easily be opened with the left hand even though the hinges are on the left. If I had seen it in a store I wouldn't have purchased it, but I bought it on line and will keep it. Touch pad is clear and the menu explanations are conveniently located at eye level when you open the door.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very easy to use. High quality build.
on November 17, 2025
Posted by: JeffreyF
[This review was collected as part of a promotion.] I cant believe Im reviewing a microwave…but there is a reason for it. With all the microwave units I’ve used over the many years I’ve been using them, I always had a complaint or problem with issues like button layout, cant find the cook button, clock button or Start button. It always seems like its in a new place everytime although using them for years. With the Frigidaire now, it was easy to purchase because of the design. The door opened and closed so easily, the interior light and stove light were bright and clear, the button layout was perfect. Both Start and Stop were large fonts AND color coded for easy recognition. Green for start and red for stop. Quality was top tier and it was worth completing a review!! Great job Frigidaire!!!
Response from frigidaire.comBy Jessica, Online Outreach Specialist, November 19, 2025
We're so glad to hear that our 1.8 Cu. Ft. Over-The-Range Microwave has made your experience easier and more enjoyable. We truly appreciate your feedback on the design, button layout, and functionality—it's great to know that the color-coded, large-font buttons and the easy-to-use door made a positive impact. We're proud to provide a product that not only meets but exceeds your expectations. Thank you for taking the time to share your experience, and for choosing Frigidaire! We’re committed to delivering high-quality appliances that simplify your daily routines.
If you have any questions or need further assistance, feel free to reach out to us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. to 6:00 p.m. ET, and we’ll be happy to assist.
If you have any questions or need further assistance, feel free to reach out to us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. to 6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com