Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.8
(195 Reviews)
Rating breakdown 195 reviews
5 Stars
161
4 Stars
27
3 Stars
5
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Love My Microwave
on March 12, 2026
Posted by: Pat DR
[This review was collected as part of a promotion.] It runs so quiet and everything comes out perfect!
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 12, 2026
Thank you for your review! We're thrilled to hear that your appliance runs quietly and delivers perfect results every time. We appreciate your feedback and hope it continues to perform beautifully for years to come. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 9, 2026
Posted by: SKCaaaa
[This review was collected as part of a promotion.] Our new microwave looks and works great. Only complaint would be how loud it is compared to the Kenmore we had. The first thing my wife asked was if something was wrong with it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 11, 2026
Hi SKCaaaa, thank you for sharing your feedback! We’re glad to hear that your new Frigidaire microwave looks great and is performing well. We understand your note about the noise level compared to your previous Kenmore microwave. Some models can be a bit louder due to different internal components, but it’s normal for the appliance to operate this way.
If you have any additional questions, suggestions, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your microwave!
- Maico
If you have any additional questions, suggestions, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your microwave!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Product
on March 7, 2026
Posted by: Oso5
[This review was collected as part of a promotion.] Excellent microwave. Just bought so I don't know for how long it will last.
Pros: Good appearance blending black and stainless steel to fit with both other appliances that color. The handle is part of the door and cannot break as happened with my previous unit with attached handles. Extremely quiet. Spacious and with bright light inside. Sound levels of signals can be programmed. Clock can be turned off. Easy operating controls.
Cons: The door is not completely aligned with body. Cooked potatoes, follow instructions, but were not completely cooked. No On-Off switch for turntable. The light down to the ranges is too white, a warm white would be less "hospital type" feeling.
Pros: Good appearance blending black and stainless steel to fit with both other appliances that color. The handle is part of the door and cannot break as happened with my previous unit with attached handles. Extremely quiet. Spacious and with bright light inside. Sound levels of signals can be programmed. Clock can be turned off. Easy operating controls.
Cons: The door is not completely aligned with body. Cooked potatoes, follow instructions, but were not completely cooked. No On-Off switch for turntable. The light down to the ranges is too white, a warm white would be less "hospital type" feeling.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 10, 2026
Hi Oso5! Thank you for sharing such a detailed review of your new microwave. We’re glad to hear that you’re enjoying many aspects of it—its quiet operation, spacious interior, programmable signals, and thoughtful design features like the integrated handle and bright light.
At the same time, we’re sorry to hear about the issues you’ve experienced, including the door alignment, cooking performance for potatoes, lack of an On-Off switch for the turntable, and the cooler light tone. We understand how these details can affect your overall experience, and we sincerely apologize for any inconvenience or frustration they may have caused.
We truly appreciate your thorough feedback, as it helps highlight both the features you enjoy and the areas where we can continue to improve. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
At the same time, we’re sorry to hear about the issues you’ve experienced, including the door alignment, cooking performance for potatoes, lack of an On-Off switch for the turntable, and the cooler light tone. We understand how these details can affect your overall experience, and we sincerely apologize for any inconvenience or frustration they may have caused.
We truly appreciate your thorough feedback, as it helps highlight both the features you enjoy and the areas where we can continue to improve. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: Dr Bob18
[This review was collected as part of a promotion.] Very good microwave so far...great appearance in kitchen as well
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 26, 2026
Hi there. Thank you for your feedback! We’re glad to hear that your microwave is performing well and that it looks great in your kitchen.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 22, 2026
Posted by: don213
[This review was collected as part of a promotion.] Lots of power, plenty of room
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 24, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the power and spaciousness of your microwave. It’s great to know that it’s meeting your cooking needs and making your daily routines easier.
We truly appreciate you taking the time to share your experience. If you ever have questions, need assistance, or want guidance on using your microwave’s features, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your microwave for years to come. – Maria
We truly appreciate you taking the time to share your experience. If you ever have questions, need assistance, or want guidance on using your microwave’s features, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your microwave for years to come. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
True to it word and solved the 5yr Annoyance
on February 18, 2026
Posted by: KJones26
[This review was collected as part of a promotion.] Since moving into our new home 5 years ago one of the first things we noted to be fixed in a kitchen renovation was the microwave because we couldn't open the door 90 degrees because of proximity to the wall. This was the only Brand that solved that problem with confidence. We love it for other reasons too - super quiet when in use and the pre programmed options are super accurate. Love the fresh veggies option for a quick side dish.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 20, 2026
Hi KJones26! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire microwave has been such a great fit for your kitchen.
It’s wonderful that it solved the door-opening issue so confidently — that kind of thoughtful design really makes a difference in a renovation. We’re also glad to hear you’re enjoying how quiet it is, the accuracy of the pre-programmed options, and the “fresh veggies” feature for quick sides. It sounds like it’s become a reliable and convenient part of your daily routine!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful that it solved the door-opening issue so confidently — that kind of thoughtful design really makes a difference in a renovation. We’re also glad to hear you’re enjoying how quiet it is, the accuracy of the pre-programmed options, and the “fresh veggies” feature for quick sides. It sounds like it’s become a reliable and convenient part of your daily routine!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 12, 2026
Posted by: Richson
[This review was collected as part of a promotion.] I was surprised at how quite the microwave is. I am very happy with this purchase.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 12, 2026
Hello Richson!
Thank you for your feedback on your Frigidaire 1.8 Cu. Ft. Over-The-Range Microwave (model FMOW1852AS)! We’re delighted to hear that you’re enjoying how quiet it is and that you’re happy with your purchase. Your satisfaction is our priority, and we hope it continues to make cooking and reheating a breeze!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for your feedback on your Frigidaire 1.8 Cu. Ft. Over-The-Range Microwave (model FMOW1852AS)! We’re delighted to hear that you’re enjoying how quiet it is and that you’re happy with your purchase. Your satisfaction is our priority, and we hope it continues to make cooking and reheating a breeze!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Micro Replacement
on February 10, 2026
Posted by: MCJ26
[This review was collected as part of a promotion.] Old Frigidaire unit failed after 5 years due to switch issues in the handle assembly which also failed. This new model is essentially the same as the old without the handle issues. Cleaner look with options to minimize noise notifications ( beep beep!) and better instructions.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 11, 2026
Thank you for sharing your experience. We’re sorry to hear about the issues you had with your previous unit, but we’re glad this new model is proving to be a better fit.
It’s great to hear you’re enjoying the cleaner look, improved instructions, and quieter notification options—those thoughtful updates are designed to make everyday use more convenient. We appreciate you giving us another opportunity! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
It’s great to hear you’re enjoying the cleaner look, improved instructions, and quieter notification options—those thoughtful updates are designed to make everyday use more convenient. We appreciate you giving us another opportunity! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com