Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.8
(184 Reviews)
Rating breakdown 184 reviews
5 Stars
152
4 Stars
25
3 Stars
5
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Customer Rating
4
Good Product
on March 7, 2026
Posted by: Oso5
[This review was collected as part of a promotion.] Excellent microwave. Just bought so I don't know for how long it will last.
Pros: Good appearance blending black and stainless steel to fit with both other appliances that color. The handle is part of the door and cannot break as happened with my previous unit with attached handles. Extremely quiet. Spacious and with bright light inside. Sound levels of signals can be programmed. Clock can be turned off. Easy operating controls.
Cons: The door is not completely aligned with body. Cooked potatoes, follow instructions, but were not completely cooked. No On-Off switch for turntable. The light down to the ranges is too white, a warm white would be less "hospital type" feeling.
Pros: Good appearance blending black and stainless steel to fit with both other appliances that color. The handle is part of the door and cannot break as happened with my previous unit with attached handles. Extremely quiet. Spacious and with bright light inside. Sound levels of signals can be programmed. Clock can be turned off. Easy operating controls.
Cons: The door is not completely aligned with body. Cooked potatoes, follow instructions, but were not completely cooked. No On-Off switch for turntable. The light down to the ranges is too white, a warm white would be less "hospital type" feeling.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 10, 2026
Hi Oso5! Thank you for sharing such a detailed review of your new microwave. We’re glad to hear that you’re enjoying many aspects of it—its quiet operation, spacious interior, programmable signals, and thoughtful design features like the integrated handle and bright light.
At the same time, we’re sorry to hear about the issues you’ve experienced, including the door alignment, cooking performance for potatoes, lack of an On-Off switch for the turntable, and the cooler light tone. We understand how these details can affect your overall experience, and we sincerely apologize for any inconvenience or frustration they may have caused.
We truly appreciate your thorough feedback, as it helps highlight both the features you enjoy and the areas where we can continue to improve. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
At the same time, we’re sorry to hear about the issues you’ve experienced, including the door alignment, cooking performance for potatoes, lack of an On-Off switch for the turntable, and the cooler light tone. We understand how these details can affect your overall experience, and we sincerely apologize for any inconvenience or frustration they may have caused.
We truly appreciate your thorough feedback, as it helps highlight both the features you enjoy and the areas where we can continue to improve. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on March 9, 2026
Posted by: SKCaaaa
[This review was collected as part of a promotion.] Our new microwave looks and works great. Only complaint would be how loud it is compared to the Kenmore we had. The first thing my wife asked was if something was wrong with it.
Response from frigidaire.comBy Maico, Online Outreach Specialist, March 11, 2026
Hi SKCaaaa, thank you for sharing your feedback! We’re glad to hear that your new Frigidaire microwave looks great and is performing well. We understand your note about the noise level compared to your previous Kenmore microwave. Some models can be a bit louder due to different internal components, but it’s normal for the appliance to operate this way.
If you have any additional questions, suggestions, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your microwave!
- Maico
If you have any additional questions, suggestions, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you again for choosing Frigidaire, and we hope you continue enjoying your microwave!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love My Microwave
on March 12, 2026
Posted by: Pat DR
[This review was collected as part of a promotion.] It runs so quiet and everything comes out perfect!
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 12, 2026
Thank you for your review! We're thrilled to hear that your appliance runs quietly and delivers perfect results every time. We appreciate your feedback and hope it continues to perform beautifully for years to come. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Nice functions. Very nice design
Response from frigidaire.comBy Christian, Online Outreach Specialist, March 26, 2026
Thank you for your feedback! We’re glad you’re enjoying the design and functionality of your product. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on April 14, 2026
Posted by: Livin4E
[This review was collected as part of a promotion.] My new microwave is really an upgrade to my kitchen. I love the bright lights inside and outside, the information inside on how to heat your dish is a plus.
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 14, 2026
Thank you for your wonderful 5-star review! We’re thrilled to hear that your new microwave has been a great upgrade to your kitchen. It’s especially great to know you’re enjoying the bright interior and exterior lighting, as well as the helpful cooking guidance features.
We truly appreciate your feedback and support, and we hope you continue to enjoy your appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
We truly appreciate your feedback and support, and we hope you continue to enjoy your appliance! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Microwave!
on April 14, 2026
Posted by: Clark101
[This review was collected as part of a promotion.] So easy to use! No pushing multiple buttons to get it running. Easiest to use microwave I have ever used!
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 15, 2026
Thank you for your 5-star review, Clark101! We’re so glad to hear you’re enjoying how simple and easy your microwave is to use.
It’s wonderful to know the straightforward design is making everyday cooking more convenient for you. We truly appreciate you taking the time to share your experience!
If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
It’s wonderful to know the straightforward design is making everyday cooking more convenient for you. We truly appreciate you taking the time to share your experience!
If you ever need assistance, connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
on April 23, 2026
Posted by: eSC1
[This review was collected as part of a promotion.] Great microwave! Clean lines, simple to use and fits in the space perfectly. Very happy with my purchase
Response from frigidaire.comBy Maria, Online Outreach Specialist, April 24, 2026
Thank you for taking the time to share your feedback! We’re so glad to hear that you’re enjoying your microwave and that its clean design, simple operation, and perfect fit for your space are meeting your expectations. It’s great to know the appliance is both functional and a seamless match for your kitchen.
We truly appreciate your kind words and are happy to hear you’re very satisfied with your purchase. We hope your microwave continues to provide convenience and reliable performance for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
We truly appreciate your kind words and are happy to hear you’re very satisfied with your purchase. We hope your microwave continues to provide convenience and reliable performance for years to come. If you ever have any questions or need assistance, please feel free to reach out via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday through Friday, 8:30 AM – 8:00 PM EST. We’re always happy to help. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
The perfect companion to our new range
on June 3, 2026
Posted by: ArkTRB
[This review was collected as part of a promotion.] Easy to use, easy to clean and take care of, the vent a hood works great and the single push button to start is a time saver, great microwave!
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 4, 2026
Dear Valued Customer,
Thank you for your 5-star review! We’re delighted to hear that you find your microwave easy to use and easy to clean, and that it’s been simple to maintain.
It’s great to know you’re enjoying the venting performance and the convenience of the one-touch start feature. We’re especially glad it’s saving you time and making everyday cooking easier.
Thank you for choosing Frigidaire and for sharing your experience—we hope you continue to enjoy your microwave for years to come! If you have any additional questions or concerns, please contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your 5-star review! We’re delighted to hear that you find your microwave easy to use and easy to clean, and that it’s been simple to maintain.
It’s great to know you’re enjoying the venting performance and the convenience of the one-touch start feature. We’re especially glad it’s saving you time and making everyday cooking easier.
Thank you for choosing Frigidaire and for sharing your experience—we hope you continue to enjoy your microwave for years to come! If you have any additional questions or concerns, please contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com