Customer reviews from frigidaire.com
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.8
(176 Reviews)
Rating breakdown 176 reviews
5 Stars
146
4 Stars
23
3 Stars
5
2 Stars
0
1 Star
2
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Ntuitive appliance
on December 28, 2025
Posted by: Patrick in Austin
[This review was collected as part of a promotion.] Ok we all know it’s intuitive but hey the new Frigidaire microwave makes great use of shortcuts for time based cooking which makes it super easy to use
Response from frigidaire.comBy Chris, Online Outreach Specialist, December 29, 2025
Thank you for your review! We’re glad to hear you’re enjoying the intuitive design and the convenient time-based cooking shortcuts. We appreciate your feedback! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire Microwave
on January 15, 2026
Posted by: Sheryl3721
[This review was collected as part of a promotion.] I love it. It works great. The controls are intuitive so it's been easy to learn.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 16, 2026
Hi there. We’re thrilled to hear you love your new appliance! It’s great to know the intuitive controls are making it easy to use and enjoy.
If you ever need assistance or have questions, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST at 1‑800‑374‑4432, or you can chat with us live on our website.
Thank you for choosing Frigidaire!
Best Regards,
Ruth
If you ever need assistance or have questions, our support team is available Mon–Fri, 8:30 a.m.–8:00 p.m. EST at 1‑800‑374‑4432, or you can chat with us live on our website.
Thank you for choosing Frigidaire!
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on January 27, 2026
Posted by: Ka55
[This review was collected as part of a promotion.] Sleek modern design. Simple to understand functions. Easy to use. Both my husband and I love it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, January 28, 2026
Hi there. We’re thrilled to hear that both you and your husband love your new appliance! It’s great that the sleek, modern design and simple, easy-to-use functions are making a positive difference in your kitchen.
We hope it continues to serve you well for years to come! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We hope it continues to serve you well for years to come! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Micro Replacement
on February 10, 2026
Posted by: MCJ26
[This review was collected as part of a promotion.] Old Frigidaire unit failed after 5 years due to switch issues in the handle assembly which also failed. This new model is essentially the same as the old without the handle issues. Cleaner look with options to minimize noise notifications ( beep beep!) and better instructions.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 11, 2026
Thank you for sharing your experience. We’re sorry to hear about the issues you had with your previous unit, but we’re glad this new model is proving to be a better fit.
It’s great to hear you’re enjoying the cleaner look, improved instructions, and quieter notification options—those thoughtful updates are designed to make everyday use more convenient. We appreciate you giving us another opportunity! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
It’s great to hear you’re enjoying the cleaner look, improved instructions, and quieter notification options—those thoughtful updates are designed to make everyday use more convenient. We appreciate you giving us another opportunity! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 12, 2026
Posted by: Richson
[This review was collected as part of a promotion.] I was surprised at how quite the microwave is. I am very happy with this purchase.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 12, 2026
Hello Richson!
Thank you for your feedback on your Frigidaire 1.8 Cu. Ft. Over-The-Range Microwave (model FMOW1852AS)! We’re delighted to hear that you’re enjoying how quiet it is and that you’re happy with your purchase. Your satisfaction is our priority, and we hope it continues to make cooking and reheating a breeze!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for your feedback on your Frigidaire 1.8 Cu. Ft. Over-The-Range Microwave (model FMOW1852AS)! We’re delighted to hear that you’re enjoying how quiet it is and that you’re happy with your purchase. Your satisfaction is our priority, and we hope it continues to make cooking and reheating a breeze!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
True to it word and solved the 5yr Annoyance
on February 18, 2026
Posted by: KJones26
[This review was collected as part of a promotion.] Since moving into our new home 5 years ago one of the first things we noted to be fixed in a kitchen renovation was the microwave because we couldn't open the door 90 degrees because of proximity to the wall. This was the only Brand that solved that problem with confidence. We love it for other reasons too - super quiet when in use and the pre programmed options are super accurate. Love the fresh veggies option for a quick side dish.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 20, 2026
Hi KJones26! Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire microwave has been such a great fit for your kitchen.
It’s wonderful that it solved the door-opening issue so confidently — that kind of thoughtful design really makes a difference in a renovation. We’re also glad to hear you’re enjoying how quiet it is, the accuracy of the pre-programmed options, and the “fresh veggies” feature for quick sides. It sounds like it’s become a reliable and convenient part of your daily routine!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s wonderful that it solved the door-opening issue so confidently — that kind of thoughtful design really makes a difference in a renovation. We’re also glad to hear you’re enjoying how quiet it is, the accuracy of the pre-programmed options, and the “fresh veggies” feature for quick sides. It sounds like it’s become a reliable and convenient part of your daily routine!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 22, 2026
Posted by: don213
[This review was collected as part of a promotion.] Lots of power, plenty of room
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 24, 2026
Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying the power and spaciousness of your microwave. It’s great to know that it’s meeting your cooking needs and making your daily routines easier.
We truly appreciate you taking the time to share your experience. If you ever have questions, need assistance, or want guidance on using your microwave’s features, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your microwave for years to come. – Maria
We truly appreciate you taking the time to share your experience. If you ever have questions, need assistance, or want guidance on using your microwave’s features, our team is happy to help. You can connect with us via Live Chat at Frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again for your feedback, and we hope you continue to enjoy your microwave for years to come. – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: Dr Bob18
[This review was collected as part of a promotion.] Very good microwave so far...great appearance in kitchen as well
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 26, 2026
Hi there. Thank you for your feedback! We’re glad to hear that your microwave is performing well and that it looks great in your kitchen.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com