Customer reviews from nightowlsp.com
Night Owl - 16 Channel Digital Video Recorder with 12 Wired 4K HD Spotlight Cameras and 2TB Pre-Installed Hard Drive - Black and White
Average customer rating
4.7
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
115
4 Stars
28
3 Stars
7
2 Stars
1
1 Star
0
97%of customers recommend this product.
(
138 out of
143)
Customer Reviews for Night Owl - 16 Channel Digital Video Recorder with 12 Wired 4K HD Spotlight Cameras and 2TB Pre-Installed Hard Drive - Black and White
Posted by: Stafford
from Folly Beach, SC
Gender:Male
Verified Purchase:Yes
So very happy with this product - excellent resolution (4k) plus LED bright light from camera with person detected. Excellent deterrent for crime.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, March 10, 2022
Thank you for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Posted by: Rob27
from Florida
Gender:Male
Verified Purchase:Yes
This is the best camera set I have bought. I'm using 8 of the 16 cameras at this time I like the spotlights I live out in the country and it helps a lot. If you're looking to buy a set hope you have as much Is success as I did
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, March 10, 2022
Thank you so much for the review and for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Posted by: Mt Zion
from Spartanburg, South Carolina
Gender:Male
Verified Purchase:Yes
Very hard to connect to from a remote location. Only 3 or 4 cameras connect. Can not get any play back from any cameras. Does not work as well as the first Night Owl system we had.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Cuda72
from Atl GA
Gender:Male
Verified Purchase:Yes
Already Had four needed two more to add to my home.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Almost 5 star
on April 23, 2022
Posted by: Gina70
from So. California
Gender:Female
Cameras work amazing and when you replay can zoom into crazy close but for some reason 2 of the 4 go black and white at night. Can't seem to have these 2 cameras color 24/7.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
Good afternoon and thank you for reaching out. If you have a camera that is going black at night, that means it is not receiving enough power to activate Night Vision. This can be for one of a few reasons, including the camera being pushed out further from the DVR, a bad power adapter or a bad power splitter. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: Kema1007
from South Carolina
Gender:Female
Verified Purchase:Yes
We hooked this DVR up to another set of cameras already hard wired in our home. (That system was through Q-See who apparently went out of business during the pandemic. The DVR we had for the Q-See system had started making noises and we believe the fan was starting to go). This works perfectly EXCEPT our TV is only HD and we didn't realize it needed to be a 4K in order to put the program onto the TV itself. It works fantastically though via our mobile devices and that actually has been working out well. The DVR is quiet. Eventually we will install the four cameras that came with this DVR.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 5, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: Jsmith318
from Scio, Oregon
Gender:Male
Verified Purchase:Yes
I bought this to replace my THD system when it's Hard Drive failed. Night Owl Marketing was great in providing a compatible system that didn't require that I replace all my old cameras. Simply unplugged the old and plugged in the new using the same connections.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 17, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com