Customer reviews from jennair.com
JennAir - 42 in. Wide 25.5 Cu. Ft. Side-by-Side Refrigerator with Water Dispenser - Stainless Steel
Average customer rating
4.3
(66 Reviews)
Rating breakdown 66 reviews
5 Stars
39
4 Stars
13
3 Stars
9
2 Stars
3
1 Star
2
80%of customers recommend this product.
(
51 out of
64)
Customer Reviews for JennAir - 42 in. Wide 25.5 Cu. Ft. Side-by-Side Refrigerator with Water Dispenser - Stainless Steel
Customer Rating
2
Ice dispenser constantly breaks
on July 6, 2021
Posted by: oakland1930
[This review was collected as part of a promotion.] I am constantly having to fix the ice dispenser which breaks and jams with ice cubes often.
Response from jennair.comBy GENOSMJ , CA SOCIAL CARE, July 9, 2021
Hello, oakland1930! We are terribly sorry to hear about this inconvenience with the Refrigerator (JS42PPDUDE). We would love to look into this situation and we are also here to help. Please email us at CanadaSocial@jennair.com to review your case by including your best contact number, the serial number, address, and Reference ID number 247604239. Thank you! -Max
Written by a customer while visiting jennair.com
Customer Rating
5
Great features I love it
on June 26, 2021
Posted by: Liki
from California
Length of ownership:3 months
[This review was collected as part of a promotion.] It’s big and has lots of room for everything including space for extra veggies and fruit
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Love it!
on April 29, 2021
Posted by: Kimi
Length of ownership:1 month
[This review was collected as part of a promotion.] I absolutely love our new fridge. It is so unique inside, the color, the lighting, everything!!
Pros: Attractive Design, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3
Improvement over previous appliance
on March 18, 2021
Posted by: Jeff and Melanie
from Santa Rosa, CA
Length of ownership:1 month
[This review was collected as part of a promotion.] We purchased the appliance last September and it was finally delivered last month. Missing in the refrigerator portion was a place to put butter and a rack for a wine bottle. Otherwise than those two shortcomings we are ok with the appliance.
Pros: Attractive Design
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
Nine out of ten
on August 19, 2020
Posted by: Halo
from Miami, FL
Length of ownership:1 week
[This review was collected as part of a promotion.] We purchased this 42” refrigerator to replace a 25 year old Kitchenaid 42 Superba. Our new Jenn-Air 42” was the logical replacement. The design and function of the new unit has a very high end appearance with a good build quality. We would’ve given a score of 10 out of 10 if Jenn-Air would have gone the extra point and provided a wine bottle holder, egg tray and a butter tray( holder) for ten thousand plus dollars. You have to make sure the installers use extreme caution while placing the glass shelving and drawers with the elegant black interior can be scratched easily as ours was.
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Amazing piece of hardware. Great quality.
on July 21, 2020
Posted by: Marco
from Raleigh, NC
Length of ownership:3 months
[This review was collected as part of a promotion.] I purchased this fridge for my new home. I am very pleased that I did. The quality is a step above and brings out the kitchen.
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
I love this refrigerator!
on May 1, 2020
Posted by: Omar
from Nashville
Length of ownership:6 months
[This review was collected as part of a promotion.] I love this refrigerator, although it is not the one I picked out at the store. By the time it was delivered and installed, I realized that it was not the one I had ordered but then was too difficult to demand a return and switch. I was very disappointed. I thought I was getting the one with the obsidian interior and LED lights in the back.
Pros: Attractive Design, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
Nice Design and Elegant looking!!
on September 10, 2019
Posted by: Bala
from Houston
Length of ownership:3 months
Gender:Female
[This review was collected as part of a promotion.] Our builder installed this product a few month ago.
BUT this product is unsafe keeping heavy items on plastic shelves.
The plastic shelves are not durable.
BUT this product is unsafe keeping heavy items on plastic shelves.
The plastic shelves are not durable.
Pros: Convenient, Attractive Design, Quality Construction
Cons: Flimsy Construction, Unstable
I would recommend this to a friend!
Written by a customer while visiting jennair.com