Customer reviews from jennair.com
JennAir - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water Dispenser - Stainless Steel
Average customer rating
4.3
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
36
4 Stars
13
3 Stars
8
2 Stars
2
1 Star
2
81%of customers recommend this product.
(
48 out of
59)
Customer Reviews for JennAir - 25.5 Cu. Ft. Side-by-Side Refrigerator with Water Dispenser - Stainless Steel
Customer Rating
5
Great features I love it
on June 26, 2021
Posted by: Liki
from California
Length of ownership:3 months
[This review was collected as part of a promotion.] It’s big and has lots of room for everything including space for extra veggies and fruit
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
2
Ice dispenser constantly breaks
on July 6, 2021
Posted by: oakland1930
[This review was collected as part of a promotion.] I am constantly having to fix the ice dispenser which breaks and jams with ice cubes often.
Response from jennair.comBy GENOSMJ , CA SOCIAL CARE, July 9, 2021
Hello, oakland1930! We are terribly sorry to hear about this inconvenience with the Refrigerator (JS42PPDUDE). We would love to look into this situation and we are also here to help. Please email us at CanadaSocial@jennair.com to review your case by including your best contact number, the serial number, address, and Reference ID number 247604239. Thank you! -Max
Written by a customer while visiting jennair.com
Customer Rating
3
Premium Price Ho-Hum Product
on August 9, 2021
Posted by: Unhappy Customer Number 2
from Urbandale, IA
Length of ownership:1 week
[This review was collected as part of a promotion.] The water and ice dispenser of the unit are not flush and jut out...default with this unit.
A few of the freezer racks are all marked up and not properly coated.
Handles are loose.
Aside from those issues, it's a greatly overpriced unit.
A few of the freezer racks are all marked up and not properly coated.
Handles are loose.
Aside from those issues, it's a greatly overpriced unit.
Cons: Leaks
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5
Phenomenal performance and exquisite beauty
on August 23, 2021
Posted by: Gregg
from Santa Fe NM
Length of ownership:1 month
[This review was collected as part of a promotion.] We totally love this refrigerator. It performs flawlessly, makes ice like no other I’ve ever seen, and is jaw droppingly beautiful inside and out.
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Sophisticated and clean
on September 3, 2021
Posted by: Badgnome
from Los Angeles
Length of ownership:1 month
[This review was collected as part of a promotion.] We love the look of our Jenair. It was quite a task to install as it is so heavy but now that it is in it’s just amazing. The dark interior color and led lighting makes it feel really upscale and it is pretty quiet apart from an occasional water filter noise.
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
Good refrigerator; very expensive
on October 15, 2021
Posted by: Fred1234
from Houston, TX
Length of ownership:1 month
[This review was collected as part of a promotion.] I recently purchased this refrigerator. The internal black color is not as nice. Not enough lighting for the black internal finish. The internal cubic feet could be more. The ice and water dispenser area could be larger. The refrigerator makes a slight humming noise while on.
Pros: Easy To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Awesome refrigerator
on November 8, 2021
Posted by: BobL
from Lake Travis, Tx
Length of ownership:1 month
[This review was collected as part of a promotion.] Replaced a counter depth refrigerator with the Jennair and love it. The new interior color is great.
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Love the refrigerator
on November 8, 2021
Posted by: Big Mike 559
from MADERA California
Length of ownership:3 months
[This review was collected as part of a promotion.] I purchased this on 7/21 for my new home and we love it. It looks really nice and is easy to use. My refrigerator however is missing the JennAir badge at the top of the fridge.
Pros: Convenient, Attractive Design, Easy To Use, Compact, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com