Customer reviews from jennair.com
JennAir - 48 in. Wide 29.4 Cu. Ft. Side-by-Side Refrigerator with Water Dispenser - Stainless Steel
Average customer rating
4.3
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
67
4 Stars
19
3 Stars
9
2 Stars
5
1 Star
4
81%of customers recommend this product.
(
78 out of
96)
Customer Reviews for JennAir - 48 in. Wide 29.4 Cu. Ft. Side-by-Side Refrigerator with Water Dispenser - Stainless Steel
Customer Rating
4
It is expensive but so are the other 48" ones
on September 5, 2026
Posted by: netwrkgi
from Washington DC
Length of ownership:1 month
[This review was collected as part of a promotion.] Purchased to replace my previous Jenn Air that the ice maker quit after 13 years. I went with the Jenn Air because very few 48" options have external ice and water. Is that really so hard?
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
Great refrigerator but ...
on January 15, 2026
Posted by: Vegas Customer
from Las Vegas
Length of ownership:6 months
[This review was collected as part of a promotion.] The filter is impossible to change and it hums too loudly when it is doing something.
Pros: Attractive Design
Written by a customer while visiting jennair.com
Customer Rating
5
So far, so good!
on November 27, 2025
Posted by: Wick
from Ann Arbor, Michigan
Length of ownership:1 month
[This review was collected as part of a promotion.] It’s only been 2 weeks since we had our new RISE, Jennair installed, but so far we love it. Not only is it spectacular looking from the outside, the Obsidian interior is very stylish too. But more importantly than the fridge’s beautiful looks, is how well it works keeping our food at the right temperature levels. So far we are very pleased with this product!
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
love the interior
on November 26, 2025
Posted by: edt6
from Austin, TX
Length of ownership:6 months
[This review was collected as part of a promotion.] This is perfect for a large family or for someone who loves to cook. There is so much space, and the black interior makes it easier to see what is in the fridge or freezer.
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Beautiful Refigeeator
on November 12, 2025
Posted by: Mariela
from New Jersey
Length of ownership:1 month
[This review was collected as part of a promotion.] I bought this a month ago as a replacement for the same refrigerator I purchased 20 years ago. It is built even better than the last one. Very sturdy and beautiful inside and out. You won’t be disappointed!
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Terrific built in frisge
on October 13, 2025
Posted by: PFly
from Aledo, TX
Length of ownership:1 month
[This review was collected as part of a promotion.] Very quiet. The black interior looks great. A very nice addition to our kitchen
Pros: Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
1
Second one just failed after 10 days
on August 31, 2025
Posted by: gdy2025
from Texas
Length of ownership:1 week
[This review was collected as part of a promotion.] Installed first one in new build home, this unit is a built in model so everytime it needs work it has to be uninstalled, serviced, reinstalled. After 8 months and numerous attempts to repair including main control board and full compressor and dryer replacement, it was decided to replace the failed unit. New one, exact same model installed Aug 18, failed Aug 30. Didn't even make it 2 weeks.
Cons: Unstable
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
1
Fingers crossed on second one
on August 23, 2025
Posted by: GregD
from Texas
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Bought this 6 months ago, it crashed, ruined all the food in the freezer and refrigerator. They came and replaced the control board. In no time it crashed again and ruined all the food in the freezer and refrigerator. They came out again after tearing out the unit to check electrical circuits which tested fine. Replaced the dryer and compressor. Crashed again, constantly tripping breakers and no control over heat during auto defrost. The same issue it has had since day one. So then they said total new unit. That has now been installed and is currently working, but we are not loading it with food yet. Builder doesn't want to redo the trim that was destroyed getting it out until we are all confident that it appears to work this time. About an 8 month ordeal so far.
Pros: Attractive Design
Cons: Unstable
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com