Customer reviews from hp.com
HP - EliteBook 840 G9 14" Laptop - Intel Core i7 - 16 GB Memory - 512 GB SSD - Silver
Average customer rating
3 out of 5
3
(2 Reviews)
Open Ratings Snapshot
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
50%of customers recommend this product. 
(
1 out of 2
)
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Customer Reviews for HP - EliteBook 840 G9 14" Laptop - Intel Core i7 - 16 GB Memory - 512 GB SSD - Silver
Customer Rating
1 out of 5
1
Laptop died within a week of purchase trying to install an HP update
on December 5, 2024
Posted by: poodles100
This product completely died within one week of buying it after trying to install an automatic update from HP. No replacement product was available and the parts were not available to fix it. Because of HP's restrictive review guidelines I am not permitted to mention how HP responded to this, or whether I received any value from the care package I had purchased at significant expense.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Highly Useable Machine
on May 19, 2025
Posted by: Trevor H
from SE England
Verified Purchase:Yes
This is a well-designed, compact machine that performs well. I find the screen easier to read than I expected. My only criticism is that it was not accompamied by a detailed guide of its features and functions.
I would recommend this to a friend!
Written by a customer while visiting hp.com