Customer reviews from swann.com
Swann - CoreCam Indoor/Outdoor Wireless 1080p Solar Panel Security System - Black/White
Average customer rating
2.4
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
3
1 Star
2
Customer Reviews for Swann - CoreCam Indoor/Outdoor Wireless 1080p Solar Panel Security System - Black/White
Posted by: Jim 22
Verified Purchase:Yes
These cameras are great. I have mounted one on 12’ tall poles in my yard. These view my house from a distance of 30 to 60 feet. They observe visitors after they have arrived and are at my house perimeters near the outside doors and windows. I also have roof soffit mounted cameras watching incoming visitors as they approach. These complete my “partnering package” system.
Thanks Swann. Great products and service. Btw. I purchase all equipment and am not a free recipient of anything.
Thanks Swann. Great products and service. Btw. I purchase all equipment and am not a free recipient of anything.
Written by a customer while visiting swann.com
Customer Rating
1
Disappointed
on March 28, 2024
Posted by: Joe123
I bout two of these and a wifi Xtreem camera over a year ago. Our wifi system is above average and wifi devices inside and outside our house work excellent. Except for the Swann cameras. The hard wired Swann system is excellent though. I would not buy a Swann wifi camera again. They drop out a lot, completely miss recording day and night. Getting footage in the app is not good, and clunky. Again the hard wired is great and has none of these issues. The wifi cameras completely drop off the system, and don’t show up, then need repairing. Out of three wifi cameras as I have them now, one inside the house with a power supply connected is dropped off again, two outside on solar are working but slow, and sometimes just don’t stream. And one of these is refusing to complete an update after being reset. Very disappointed with them all.
Response from swann.comBy LV - Swann Team, April 2, 2024
Hello Joe123,
We are sorry to learn you are experiencing issues with your product. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. Please have your internet upload and download speeds ready for your support team to help isolate the issue.You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV-Swann Team
We are sorry to learn you are experiencing issues with your product. Based on the information you provided we suggest you contact our support team who can help you troubleshoot the unit, optimize settings, and offer solutions for your particular application. Please have your internet upload and download speeds ready for your support team to help isolate the issue.You can reach our support team by clicking on the link below, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV-Swann Team
Written by a customer while visiting swann.com
Posted by: Greg F
Verified Purchase:Yes
Too slow when accessing app. Person will ring door bell and will have left before I get notified. Just way too slow to notify and show the image. Wifi signal at 90% and reset and rebooted to fix. No change. Whole Swann responsiveness via the app very disappointing
Response from swann.comBy Alan, Swann Support, June 15, 2025
Thanks for leaving your feedback, and we're sorry to hear delay issues. It appears you're referring to the doorbell and not this actual product.
We’d love to help troubleshoot this further, please reach out to us at tech@swann.com with a few details about your setup, and our support team will assist you directly.
We’d love to help troubleshoot this further, please reach out to us at tech@swann.com with a few details about your setup, and our support team will assist you directly.
Written by a customer while visiting swann.com
Posted by: Night vision why is poor.
Verified Purchase:Yes
Poor night recording.
Response from swann.comBy Alan, Swann Support, June 12, 2025
Thanks for the feedback. We've reviewed the images you've provided, and the quality appears normal and expected of a 1080p resolution camera. The 2nd image however, does look irregular and appears to have moisture on the lens. If the moisture is on the inside of the lens, we suggest contacting our customer support line and they'll gladly replace it for you. If you're looking for better video quality, try upgrading to our 4K resolution cameras that have 4 times the number of pixels. - AP
Written by a customer while visiting swann.com
Posted by: Claudia K
Verified Purchase:Yes
This outdoor camera can be placed anywhere as the solar panel delivers the power needed. I put my 5th Swann camera on the roof. It was installed easily and works without any problems, i absolutely love and recommend it.
Response from swann.comBy LV - Swann Team, October 19, 2023
Hello Claudia K,
We are glad to hear you find value in your Swann Product. Here at Swann, we believe that there is always room for improvement, and appreciate your feedback. We hope you continue to enjoy the many great features our systems have to offer. Please visit our support website for assistance and let us know how we can improve your experience.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
We are glad to hear you find value in your Swann Product. Here at Swann, we believe that there is always room for improvement, and appreciate your feedback. We hope you continue to enjoy the many great features our systems have to offer. Please visit our support website for assistance and let us know how we can improve your experience.
https://support.swann.com/hc/en-us
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Slow Live view connection
Verified Purchase:Yes
Great product but extremely slow to provide Live View video. Have had to redo Wifi connections/ reset and relink multiple cameras to get them to work again. Have 4 of these to cover the property and they all worked great for a few weeks and then needed resetting and reconnecting to my network.
Response from swann.comBy LV, Swann Team, January 30, 2025
Hello there,
Thanks for your feedback! We’re glad to hear you find the product great, but we understand the frustration with Live View delays and the need to reset your cameras. Connection stability can sometimes be affected by Wi-Fi signal strength, interference, or network congestion. If you haven’t already, try placing your cameras closer to the router or using a Wi-Fi extender to improve connectivity. You can also check for firmware updates in the Swann Security app to ensure optimal performance. If the issue persists, please email us at tech@swann.com for further assistance.
Your feedback is important to us.
LV - Swann Team
Thanks for your feedback! We’re glad to hear you find the product great, but we understand the frustration with Live View delays and the need to reset your cameras. Connection stability can sometimes be affected by Wi-Fi signal strength, interference, or network congestion. If you haven’t already, try placing your cameras closer to the router or using a Wi-Fi extender to improve connectivity. You can also check for firmware updates in the Swann Security app to ensure optimal performance. If the issue persists, please email us at tech@swann.com for further assistance.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Customer Rating
1
Save Ur $$$
on May 16, 2025
Posted by: Save Ur $$$
Save your money had nothing but trouble with this setup. The camera is always offlined and The solar panel does not charge the camera enough without you having to charge it manually within a month.
Response from swann.comBy LV, Swann Team, May 19, 2025
We’re sorry to hear about the issues you’re facing. Please send an email to tech@swann.com so our team can assist in resolving the problem. For real-time assistance, you can call our regional support numbers listed here: https://support.swann.com/hc/en-us/articles/8428093689881-Customer-Support.
You can also find helpful guides and resources on our support page.
Your feedback is important to us.
LV - Swann Team
You can also find helpful guides and resources on our support page.
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com