Customer reviews from GhostBed
Ghostbed - Adjustable Base - Queen - Black
Average customer rating
4.6
(2,609 Reviews)
Rating breakdown 2,609 reviews
5 Stars
1,972
4 Stars
361
3 Stars
127
2 Stars
68
1 Star
81
93%of customers recommend this product.
(
2,350 out of
2,515)
Customer Reviews for Ghostbed - Adjustable Base - Queen - Black
Customer Rating
1
We received the adjustable bed
on October 20, 2020
Posted by: Anonymous
from United States
We received the adjustable bed and the 3D Matrix mattress. We had paid for white glove and they delivered the adjustable bed that had bad screw holes so the middle leg was sideways and others had to be put in different holes. The mattress was low on one side. I emailed, called and chatted. The only one that I could talk to was the chat and they did not get anything done. After weeks they sent me a leg not the frame that I told them and the installer put on the paper what was wrong. The mattress I took a lot of pictures and they just said that’s normal so if you don’t have a headboard to hold your pillow it will fall off. You have a 120 days to change your mind but if they won’t take it back or make a quality product what good does that do. The excuse I got when I asked why they don’t get back to me was they are busy and that is claims so if your making so many bad products so your busy. The only good thing I can say is I really like the mattress except for the pillows falling off.
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
5
Very Good Value
on October 20, 2020
Posted by: Anil C.
from United States
Easy to setup adjustable base. Minimal need to refer to instructions. The Hybrid Flex mattress has the right balance of support and comfort. The adjustable base is easy to operate and the lights and message features make the combo a very good buy.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Love everything about the bed
on October 20, 2020
Posted by: Sylvia R.
from United States
Love everything about the bed frame and all it's features. Easy-to-use and set up and arrived fast.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Love it!!!
on October 20, 2020
Posted by: Laketa P.
from United States
I absolutely love my bed with the adjustable base!! The ghostbed mattress is so comfortable and helps ease my back pain. Since I purchased the bed i have felt more relaxed, less pain, and reduced swelling in my ankles. I enjoy being able to use the extra features such as the massage and the light under the bed to see at night without turning the bedroom light on. The installation was pretty easy but takes two people because the base is heavy. When I first received the mattress i was skeptical because it looked thin but once i cut open the plastic it inflated to normal size and is very comfortable. Only concern i have was i thought there was a cooling technology within the mattress because i get hot flashes every night and have to sleep with the fan on but other than that it is great. Thank you!!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
We purchased the split king
on October 22, 2020
Posted by: Anonymous
from United States
We purchased the split king adjustable base with the Flex mattress. We have had it for a couple of weeks and so far are really pleased with it. I was unsure about buying over the internet but it has worked out well. It arrived timely and was easy to install
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
All things considered, a good bed.
on October 23, 2020
Posted by: Anonymous
from United States
It was so easy to set up! The adjustable base is quieter than our old sleep number bed. The timed massage feature is nice. The flashlight on the remote is handy. The USB ports are not that accessible. We got the flex mattress and my husband loves his. It would be nice if they offered shorter bed legs. Another company offers 6” bed legs. Customer service was spotty. Some of the representatives were great, some incompetent. On the whole we are satisfied and would probably order from them again.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
perfect sleeping now!
on October 23, 2020
Posted by: Juliann L.
from United States
Absolutely the best mattress I have ever owned! The adjustable base is great: under bed lighting, charging ports and massages...who could ask for anything more! It was a easy, quick set up. I would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Adjustable Base With Luxe Mattress
on October 24, 2020
Posted by: Marvin B.
from United States
This is a great bed with lots of great features. I am able to sleep on my left side now without my legs going numb. The zero gravity position is good for sleeping on my back. I have serious back issues and I feel so much better if I can sleep on my back. It helps to keep me from getting on my stomach during the night.
I would recommend this to a friend!
Written by a customer while visiting GhostBed